-
January 2025 by Ashlea Daniels
Twice now I have tried to come here after getting off a 10+ hour shift for them to have the doors locked and say they are closed. When this is the only 24 hr gas station (supposedly) on my way home, this is very upsetting. The store shouldn’t be considered 24 hours if they’re not actually 24 hours or someone needs to get talked to if there incorrectly turning away customers.
-
January 2025 by Dawn Janssen
Avoid this store. Non-working bathrooms, beggars out front, and stalls in disrepair.
-
December 2024 by Aubrey Moss
Hot Chocolate mixing machine was infested with roaches so the employee that was on at the time immediately shut down the machine.
The Owner or Manager at this location fired the employee, turned the machine back on and stuck stick on roach killer in the machine itself. Roaches were also infesting the coffee makers too. This incident will be reported to local code enforcement and 7-Eleven corporate for consideration of Franchisee Contract revocation.
Don't get anything from here that is not prepackaged as you are likely to be poisoned.
-
December 2024 by Austin Sullins
Terrible. Wish I could give it 0 stars.
-
December 2024 by Joey Bone richter
So tonight we ordered 2 large hot chocolate. It tasted off when we took it back There was roaches in it and in the machines that despense the coffee .and the hot coffee station had roaches in it and all around it. A young man that works seen it as well and was shutting it all off so no one else could get the contaminated coffee. The guy at the counter Johnathan was rude refused a refund. Then followed us to our position and started to argue and be hostile no numbers were giving when requested. And the young man trying to help was told to clock out and go home. This is very concerning and sad. Im gonna file a complaint wit the health department we have videos
-
November 2024 by Wolfie 1911
Always a nice place to stop and pick up snacks and drinks
-
November 2024 by Miles813
I stopped in for a coffee and I saw several roaches crawling on the stir straws! I also waited for assistance from an associate only to have my time wasted. I was then told because they had lost the phone number of their manager to the store they were not
able to assist me. Go to Ybor Supermarket instead. They actually care.
-
September 2024 by Deanna
NOT Uber eats friendly… terrible. Remove this location if you aren’t able to accommodate food pickup.
-
May 2024 by Lanesha Pierre
Walked in to get food to hold us over until dinner. Cashiers were touching and rubbing on a dog. Immediately walked out,such a turn off.
-
January 2024 by Rica La'Shawn
The Night of 1/01/24 Anywhere Between 7pm & 8pm, This Was The Worst I Have Ever Experienced Anywhere. The Short Spanish Man That Was Working By HimSelf Is Extremely Awful With His Language, His Attitude Is Horrible & If This Place Doesn't Handle Any Of That, Then It Will Always Be An Awful Place. He Refused Me From Buying A Homeless Pregnant Lady , That I Know Personally, A Few Items In The Store. I’m Telling You He Is VERY HORRIBLE & Does NOT Represent This Store Properly. Disrespect Is What Kind Of Customer Service He Provides.
-
January 2024 by Jason “JayBuc” Buchanon
This is the worst one... After you fight through the homeless people standing in front of the store, then you have to deal with the actual crackheads who work here. If they're even functioning enough to ring you up properly, hope that they don't have a scanner on their PoS and take your card number.The best part is that when I mentioned that I had 2 issues recently, I was told that this store didn't have a manager... so apparently they just walk in, start working, and don't report to anyone.Nice job.
-
October 2023 by Keana Young
As management at another 7/11 the new 7/11 worker was very disrespectful. About 5’8 black man working overnight. I’d like to speak to management asap. Sincerely 7/11 employee in lake wales.
-
August 2023 by Alex R.
The general manager is great! He is firm in his expectations and fair with employees. Staff are mostly good. This store is one of the busiest stores in Florida (second busiest I believe) and is understaffed. **Despite this, the District Manager (tall white guy, probably late 50s) repeatedly berated management and staff in front of customers**. It is unprofessional to yell at staff like he did, and honestly I no longer want to support this company. A company which permits a District Manager to belittle staff and the store manager is not one I want to associate with. And when I say yelling, I mean screaming at the manager in the middle of the store when customers are all around. I think the regional manager or franchisee should take action. His statements also regarding "this generation" imply discrimination and animosity towards most staff who are of younger age. I was a brand new employee and specifically quit due to him. The GM trained me well, the staff were supportive, and this guy (DM) is a word class narcissistic a-hole!
-
August 2023 by Steven Ayers
The power hungry insecure rent a cop in the store loves to talk down to people. This guy wishes he was an actual cop so bad. Too bad he's just a security guard patrolling a convenience store on weekend nights.
-
June 2023 by Melissa Quinn
Very clean but long time to check out and quite pricey even for a 7-11. Also all of the hot food was very old and unfresh looking extremely dried out
