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January 2024 by Franklin R.
I am writing about the Aamco on 11612 Florida Ave. These folks are horrible. Very poor customer service. They are liars and thieves. The have had my 2018 Cadillac XTS for over a month. They gave my car back to me to rebuild the transmission and it drove worse than it did when I gave it to them. They told me to keep driving it it had to reset. The care eventually ran hot and stopped on me. Every two days they tell me something else. I have spent over $1200.00 in rental cars and my car is still not ready. Please Please do not take your vehicle to these people. I financed part of my payment because I did not have the cash. They are taking my money I gave them $1000.00 in cash I still don't have my car. Today I am calling corporate and investigative reporters. I am so sick of being treated like this. Are there any good people left in the world?
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December 2023 by Janet L.
To start off by saying I believe in fairness and not to bash a company because of one employee misconduct all I can say about my experience with the company was awful I was treated with respect and talked to with professional but I do believe what they are doing to me and other people is wrong and potentially fraudulent work blow is what the company estimated me for a repair after stating that my car would need a new engine and after 2 years of thinking my vehicle was sold was I was informed via certified mail that my car would be sold short sale next year 2024 I have filed complaints with the department of agriculture in hopes that someone will take a look at the records and also other customer complaints and review most are of the company hosing the vehicle for a unreasonable amount of time. We are all human and deserve to be treated like such beings untruthfully and expecting someone to pay for it is not fair Jose Fernandez I thank you for your willingness to to speak to me with respect, your patience is definitely appreciated but the service and the way you conduct business is shady and unlawful. I recommend if anyone feels like they have been wronged by a company or mistreated to file a complaint with the department of agriculture and consumer services it's ok to have a complaint and still be respectful about Pictures below (Company is putting my car on short sale and is charging the price of a estimate They Gave me in repairs for a potential job. After 2 years of telling that they either already sold it or that it was towed and they couldn't give me the information but they could get it back if I was willing to pay for them taking my car Jose stated that I knew where my car was and that I could have gotten it anytime but also said that my car was picked up a year and a half ago although he was patient his stories and the paperwork I have does not add up.)-Jamarcus hatten
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December 2023 by Jeffrey Jordahl
I went here to get one rotor swapped out and the 2 screws holding it retapped and the quoted me just a little under 900. I just moved down here and didn't have all my tools so I wanted to support a local business but after that I went to home depot spent 13 dollars on the equipment I needed and did it within 15 to 20 minutes myself. This is the type of job u pay 50$ for but they instead thought they could scam me. Save ur money go to a honest mechanic
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November 2023 by Kelly Tobin
Brought the car in, they wouldnt give a price then fixed the car without be approved and not knowing how much it would be then charged a price that is more then the car is worth.
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November 2023 by Mily Bonita
Thank you for the wonderful work this company does both in treating its customers and in the mechanical work. I recommend them to my friends because I really like the work they did on my two cars.
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November 2023 by Rheymon Aaron
Don is amazing & Will Definitely Recommend Everyone To come Check Him Out. he Will get you situated w/ no problems
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September 2023 by Errick Murray Sr
I’ve called a number of times to speak with the necessary person and was told numerous of times he’d call me back. He never called and he was always too busy to discuss with me my situation pertaining to the work done and the warranty I was told I’d have. Ross eventually told an employee to inform me he’s not going to honor the warranty. It had taken 3 weeks to get this disappointing answer.
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September 2023 by Josh Kolakoff
Dan took care of me and treated my right. Good guy.
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September 2023 by Rafael Cosme
These people are the worst don’t take your car there or you’ll be sorry, they have the worst customer service they spin you around and spin you around and could care less how you feel my car stayed there for a month they killed my battery on top of it all and gave me a million stories so they didn’t have to get a new one, just terrible service worst then lawyers and Doctors with the stories!Service: Transmission
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September 2023 by Gregory Scurry
THEIR SERVICE WAS COURTEOUS, COMPETENT, CARING, AND CONVENIENTLY EXPLAINED TO ACCOMMODATE MY BUDGET.I RECOMMEND THEM TO ALL WHO NEED TRANSMISSION SERVICE AND ROUTINE MAINTENANCE.THANK YOU ALL AT AMMCO !???GREGORY SCURRY 2004 GMC SAVANA09/12/23Service: Transmission
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September 2023 by Maurice Dobbins
The service was rendered in a timely manner at an "acceptable" cost. The staff was courteous and professional. I would recommend this business to my friends and family.Service: Exhaust
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August 2023 by Paula G
This company had gone above and beyond to help our family throughout our car issue. I am thankful that they put themselves in their customers shoes to provide upscale customer service. Highly recommend!
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July 2023 by Paula G.
"We had our 2017 Nissan Sentra towed here 12/2023. They initially kept our car 2 months until they were able to get it up and running. Over the next 6 months EVERY MONTH we'd get the car back.. it would run fine for a week then the transmission would give out COMPLETLEY. We'd have to get it towed back to their shop where they would hold the car long enough to put another USED and poorly rebuilt transmission back in (2-3 weeks at a time they would have our vehicle). We have so many Uber bills getting back and forth to work not to mention taking the kids to and from daycare (that they refused to reimburse), car rental bills that they have refused to pay for or cover. I'll take that back they covered one rental reimbursement for us from April 2023, but didn't issue the reimbursement until June due to the whole situation being completely inconveniencing. But we have 2 other rental car invoices that remain UN-REIMBURSED! So after paying these people $5,000 we get bare minimum service and parts... so 4 USED transmissions later they still couldn't fix our car. I kept begging them to "get the transmission NEW from Nissan" but was told by Dan that Nissans "transmissions have a 45 percent chance of working and their warranty isn't as long as our other used Transmission vendor". So at this point we are fed up with Dan and Jose. We took our car to Nissan where they covered the replacement of a brand new transmission for us due to the kind of transmission we have being on recall!!! Our transmission was finally properly installed by the professionals at Nissan not in 2 weeks but 2 DAYS!!! For the last 2 months we HAVE NOT had one transmission code or issue with our vehicle. Do yourself a favor, if you have a CVT Transmission manufactured by Nissan go to the dealership let them know the issue is your CVT Transmission, and they will reach out to corporate to dispense financial aid to get it replaced at 50 % or sometimes even 100%!! Do not let them waste your money or time!"
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July 2023 by Maria Colon
These people closed EARLY (3pm) and NEVER called me to pick up my car. They confirmed with me 6pm is when they closed, they confirmed my phone number to call me and never did! I specifically said I want to pick up my car before the holiday and NOT leave it overnight, but THEY DIDNT CARE. Totally UNPROFESSIONAL.
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June 2023 by Mick Sheppard
My truck was having some transmission issues and Dan took it for a quick drive, knew exactly was wrong with it and a day later my truck was fixed. Runs like if it was brand new off the lot. Dan was very knowledgeable with the issue and provided excellent customer service. Definitely recommend this shop for any repairs to your vehicle!!!
