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March 2024 by Julian hulian 125
HORRIBLE customer service here… I tried to cash a check and she wrote on my check the verification code on it and then proceeds to tell me it’s $490 to cash, I couldn’t believe it so then she told me $450 then $400 then $350. Gambling me just to cash a check!? And went in the next day just to cash the check for the $350 because I kinda needed the money and then she told me oh no honey that was yesterdays fee… it will be $375… walked out and will never walk back in this scam of a store. Went to Wells Fargo on Monday- opened a bank account, deposited my check and it was available the next DAY! For not $1 of a fee. She was cussing while talking to me, very unprofessional.. her name was Samantha. Do not recommend you wasting your time and going here. Im surprised there is even good reviews.
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March 2024 by John Zukowski
Shanika is awesome. Great experience overall.
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February 2024 by Dennis Hyatt
Very nice lady helped me. I would definitely like to go back
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February 2024 by John Womack
Friendly, helpful and knowledgeable with all my questions. Took time to make sure I was doing everything correctly. And she remembered my name.
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January 2024 by Eduardo Ramirez
Ace is the rigth place to borrow money!!
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January 2024 by Dark Samurai
Sam has been very nice and honest about my cash advance. She is very helpful, I have no complaints about Ace Cash Express.
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December 2023 by Kj Jordan
I had a very great service today with you guys thank you so much
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December 2023 by desiree mcmahan
Customer service was amazing!
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December 2023 by Andrea J
I had a wonderful experience Samantha was very helpful and nice and everything went quick and smooth thanks you guys :)
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December 2023 by Jeremiah Pedroso
Samantha was EXCEPTIONAL!!! She literally saved my life lol
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October 2023 by Katie Ramos
Samantha is amazing, always service with a smile
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August 2023 by Gabriela Cuadrado
Samantha is an angel. I’ve been coming to this location for months- maybe a year. She always greets me. Always remembers my name. Always has a smile and remembers my son. I used to go to the Kennedy location and I’m so glad it closed. The customer service here is excellent.
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August 2023 by Charles Haynes
I am very pleased with the service that Samantha always provides she's very helpful and always greets me with a smile,I highly recommend
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July 2023 by Major Glory
Samantha is simply the best at what she brings to ACE not sure where she worked prior but she is customer service based and that makes my day each time I get serviced by her. She is considerate and informative so I always know what’s going on and what needs to happen. I definitely can’t say the same for the other representatives I was unfortunate to be served by, But Sam is the GOAT and I tell her that each time after doing business
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July 2023 by Sabrina Johnson
Samantha helped me cash my check and gave me a direct deposit information for my next paycheck!!! Thank you for the amazing job.!