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February 2024 by Will Jenkins
Excellent customer service and affordable prices
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January 2024 by Robbie Hall
Called ahead because I live 30min away and this store was the only one showing what I needed in stock. The person on the phone verified that the part was there before I made the drive. When I got there, Roderick was the best. He did a great job ensuring it was the correct part, explaining the warranty, as well as the core charge. If this Advanced wasn’t so far out of my way, I’d definitely shop here often.
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December 2023 by Chris R
Well run store with friendly and knowledgeable staff. Had to get battery replaced and they took care of me in a hurry, even though the store was pretty busy with customers.UPDATE: Same great experience when my poor friend, whose battery was smoking and smelling of sulfur, needed a replacement. The guys were friendly, helpful, did some diagnostics, and handled the job efficiently and with great professionalism. I came back because of my very good experience last time, and I was not disappointed. Your employees are some of the best in the business.
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October 2023 by David Caldwell
Great customer service ? ?
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August 2023 by Johnny
Awesome service. I had a flat and couldn't get one of the lug nuts off, because the last tire shop I went to had rounded it. It was Saturday evening after all the tire shops had closed. Roderick went out of his way to help remove it, and he recommended a great tire shop nearby that was open 24/7. All I bought from them was a new lug nut, but Roderick made sure to get us safely on the road and saved our trip. He was a lifesaver.
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May 2023 by Michael Fernandez
BEST STORE AROUND WITH QUALITY CUSTOMER SERVICE AND BEST PRICES IN TOWN. WE ORDER ALL OUR PARTS FROM THEM AND NO ONE ELSE. AAA++++ TEAM
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January 2023 by Ramon Lopez
Okay I had two awfull experience at this place the one on Nebraska and Hillsborough... Number one . I ordered a simple licence plate for my Mazda I can understand that may take 5 or 6 days to get but the least they could do is keep me posted well it took 7 days and I had to show up and guess if my $18 bulb was there .. Number 2 . I came back ( big mistake) need it a brake caliper paint so I asked the same lady manager from last time if I could test the paint on a piece of paper or something before I buy it she said NOPE LOOK AT THE CAP AND THAT'S ALL YOU GET.. told me that.. so I decided to buy it anyways when I was just about to pay with nobody on the store just me she was on the phone on a personal call I had to wait 7 minutes before I decided to dropped everything and leave the storejust an awful experience never ever coming back there awful just awful customer service
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January 2023 by William Dishman
Very helpful staff. Great service very knowledgeable.
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November 2022 by Alphonso Jackson
The one on Hillsborough is Cool, give 5 stars. but some of the other ones... Man..
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November 2022 by Nicholas Massa
Felt like a criminal in that unorganized store..what a shame for the Ace hardware name
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October 2022 by Randall Simmons (BangEmBoy)
One of The Best in The Bay ?? . Scarlett, Ashley(The Manager), Shelia(Commercial Account Specialist), Nate and the rest make going there A Pleasurable Experience ? .
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September 2022 by Shannan Atkin
Great customer service. Scarlett approached me offering to help me find what I was looking for. She didn't just point down an Isle but she actually helped review packaging instructions for the best product for my urgent need. I was in/out quickly. Kudos Scarlett ?
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September 2022 by Mansizedtarget
Well run store with friendly and knowledgeable staff. Had to get battery replaced and they took care of me in a hurry, even though the store was pretty busy with customers.
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August 2022 by Sean Rooker
Nice clean store awesome service.
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August 2022 by Dorothy Wade
Very friendly and professional place.