-
January 2024 by Jade Bishop
I really try to use another store (howeverwhen your footingthe bill ,and someoneelsebuys the parts there.....). I have always found 99.9% of the staff sooo Unprofessional what's the sense of prepayments for a part, then ? be harassed by a teenager that is working behind the counter ? literally arguing with you about Needing the receipt to pickup the damned part. What's the sense ? ?, they got your money ? phone number And your freaking name!!! Then tell you in order to Get your part you Paid for, you Need the receipt!! The Professional and Customer Service is Not even Service. I know when I worked for a company in my day (even if the customer was Wrong ,you Didn't Argue with them) and if you did there was company standards that could land you looking for another job.Stear clear of this one on 50th Street, the ones on 78th, are actually very nice and professional.
-
November 2023 by Christopher Vela
Nice store. Well organized.
-
November 2023 by JACKIE QUILES
Yesterday I stopped in for a new battery and had the pleasure of Mr. Roderick installing it. He was pleasant and very efficient.
-
October 2023 by Joyce Morris
Even though I did not buy anything, just wanted people to know how helpful this manager was today. I was run off the road by a truck this morning. I had been waiting 2 hours for AAA to come when the manager drove up & asked if I was ok, I explained what had happened & AAA said it would be another 2 hours before a tow truck arrived. He asked if I had a spare when I said yes , he came out with a jack and changed my tire for me so I could go & get a new tire. People don’t go out their way to help others & it meant a lot that he helped me out. Thanks again for your help this morning.
-
October 2023 by Alec McFaul
Called earlier today to inquire about a part, after getting back to me with the price ($32) I asked why their part was so expensive because they're typically $5-10 and the associate hung up on me. Bought it from rock auto for 6 bucks.
-
September 2023 by Jacques Rigaud
Great customer service. Pick up order
-
September 2023 by lametrius Jones
Thx y'all they was so nice
-
July 2023 by Perla L.
If I could give it zero stars I would , I entered the store and found the cashier on the phone while I waited to be called he proceeded to hang up and call me up to the register with an attitude like I shouldn't be there and was told to go to the back to pour my own used oil out. This is absolutely unacceptable, and frankly absurd. This is not only a safety concern, but a liability to the company and to the customer . AUTOZONE (3006 N 50th St Tampa Fl 33619) located down the road from this location did there job and helped me properly dispose used oil . 5/5 stars !
-
July 2023 by Genova Liguria
Excellent place to buy? parts.
-
July 2023 by Genova Italy
Excellent place to buy? parts.
-
March 2023 by angela ramirez
The people that work there are fantastic and very friendly. I purchased two tires and will be returning in a few days to purchase two more tires. They are now my go to auto parts store. I want to give a shout-out to Glenn for all of his help!
-
March 2023 by David Serrano
Wrong timing belt at the wrong time of the day ?Team person needs more training by management.
-
February 2023 by Darri Cake
By far the worst customer service experience Ive ever dealt with by far just skip this store they lie about not having parts to avoid work lazy the store manger was the one answering and putting calls on 30 min hold time outrageous poor poor quality in value of the company I called 3:50 pm wen
-
December 2022 by Heather Barnes
Very unprofessional and disrespectful. Also spoke rudely to me. And clearly didn’t want to work
-
December 2022 by Vidal Ramos
I felt good. The entire staff was great fun, respectful, professional, friendly.
