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March 2024 by Tres Driscoll
I used pre-registration to skip the line for the first time and it went very smoothly. Saved me lots of time. Drop off was just as easy, Everyone was very courteous and professional. Overall just a great, easy experience.
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March 2024 by Kelly L
Had a great experience renting from Alamo. Rent-A-Car 24 hour rental service in Tampa very organized and efficient.
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March 2024 by Lisa Murray
Really easy to get car. Minimal lines and very friendly staff
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March 2024 by Mike P
Excellent experience at TPA Alamo both at pick up and drop off. I was looking for a specific convertible and the staff member specifically found one for me and kept me updated as it was cleaned and prepared. At drop off I mentioned a small issue with the rear windows and the staffer discounted my bill as a courtesy even though I didn't request anything like that. Good folks down there working for Alamo!
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March 2024 by Greg Boarden
We waiting in line in the garage where the cars are for over 30 minutes when another Alamo employee came in and looked at our reservation and told us to go and pick out a car in the right category and proceed to the exit. This should have been done 30 minutes prior to eating that long. Hire people to work the early shifts as well as your peak times.
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March 2024 by Laura Morris
The office on “Collins” in Miami Beach is very difficult to find. There is no posting or directions that it is actually around the block. I dropped off my car after I filled the tank 2 blocks away. Because it took me so long to find the office, it had just closed. The guy assured me that he would post that I dropped the car off at 6pm when he arrived the next day. Well of course that didn’t happen, it was posted at 7am the following morning. They also charged me for gas even though the tank was full. They sent an email to make sure I was satisfied with their service and asked me to respond with any questions or problems. I sent a return email and have not heard back 5 days later. Not the greatest customer service.
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March 2024 by Joseph Rapposelli
Alamo makes it easy. When booking through the app it is a seamless process. Get off the plane, skip the counter, get into the car you want. They have a great pool of new, low-mileage cars to choose from, I've always had a good experience and no hassel.
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March 2024 by Maria Petrosino
Best car rental experience I've had. Thorough, affordable, and excellent to work with when our flight was delayed. Brady at the Tampa Airport location made bringing the car back easy and informative.
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March 2024 by Colleen Neumann
Great selection, car was clean, easy check-in
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March 2024 by Wendy Wild
Would definitely rent from Alamo again! I didn't have to put any money down ahead of time. The process of picking up and delivering the car was so simple at the Tampa Airport. Their staff was helpful and friendly. They had so many mid size SUV to choose from. It was a great experience!
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March 2024 by Adrian Spain
Service there is very past and easy and someone is always there to help you if there a problem i always use self check out it fast and easy one two three and like I said if you have trouble there to help you
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March 2024 by Wendy Tanner
Car was very comfortable and staff was friendly. Obtaining vehicle was easy as well as drop off. Would rent from you again!!
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March 2024 by François Marticotte
Renting a car usually brings its share of inconveniences and unpleasant surprises. This time, however, I was delighted with the whole process, from pick-up to drop-off. The fact that I had limited my interaction with the staff by pre-registering the reservation meant that I didn't have to deal with the usual pressure from the counter staff about which options to choose. Self-service interactive terminal is something that should be standard in this industry.I had a choice of vehicles within my chosen category. The vehicle was in excellent condition and very clean.Kudo!
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March 2024 by Acutrak Solutions
Great job and smooth rental
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March 2024 by Ramon De La Cruz
I recently rented a car from Alamo, and I must say, I was thoroughly impressed with their service. From the moment I walked in, the staff was courteous, professional, and efficient. The rental process was smooth and hassle-free, and the car I received was clean and well-maintained.Moreover, the return process was equally seamless. The staff was prompt and friendly, making the entire experience convenient and stress-free.Overall, I highly recommend Alamo for anyone in need of a reliable car rental service. Thank you, Alamo, for exceeding my expectations and making my trip enjoyable.