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January 2024 by John Murray
My vehicle was actually in worse mechanical shape after the work was done. I barely made it less than a mile back to my apt before it died. 120 bucks wasted. I didn't even bother taking it back.
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November 2023 by Chris Honoré
My experience echoes the other bad experiences previously mentioned in other reviews. We get a call at 4:30 that the car is ready. Mind you this is after about a week and a half of waiting for the car. We get there at 6, and the vehicle is not ready. We watched this mechanic glue trim pieces and the front grill back onto the car. These parts previously had clips so it was clear the clips were broken. After an hour of standing outside and waiting for the gluing and other small things to be completed, they go to start the vehicle and the battery is dead. After another 20 minutes and being told the battery needed a full charge which would take 30 minutes, one of the women who work the front desk came out and took a look at the battery. The positive terminal was disconnected! She is the one who fixed it and we finally got on the road. We made a stop, and when we got back to the car the battery was “dead” once again. I took a look and it turns out the ground terminal was loosely attached to the battery. The whole experience was abysmal. Find another shop, DO NOT waste your time, money and energy dealing with this dumpster fire of a business. Oh and by the way, we sent it in because of a stuck hood latch. An absolute joke.
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October 2023 by Nowa
Very quick to help when I showed up near to closing time with my car leaking gasoline. Nice staff and very quick to follow up.
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October 2023 by Nora
Very quick to help when I showed up near to closing time with my car leaking gasoline. Nice staff and very quick to follow up.
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August 2023 by Darius Fagin
My girl took her car here yesterday and almost got taken advantage of. The guy said that she needed and new transmission and everything thing would have costed 1140 including labor.. I thought it sounded to good to be true so I sent her to someone else and they said they messed to change some sensors and it only costed 250 and the car is running perfectly! These guys at Alfonso are rip off artists DO NOT TAKE YOUR VEHICLE HERE!!!!!!
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April 2023 by Destiny Dixon
Alfonso take care of all my cars I been going to him for 3 years now.
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May 2022 by Jermain A.
This place sucks.... terrible customer service told me to come after I drive my truck an hour to him an then a Says we can't work on that car which is a typical Honda 4 banger ... after I explained on phone I don't know what mechanic can't work on a car...wasted my day ... started to wonder why he has cars sitting on lot for decades .... Promising customers a job can be done an stayed since just garbage straight trash of shop
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April 2022 by Mark Fagan
My daughters car broke down in front of this shop on 4/13/22 she was walked up and asked if anyone could help her and they told her no they are to busy to help out. This is a huge issue and they certainly need a lesson in humility...Clearly not someone you can trust or depend on! she is 17 and was very just looking for help... What a classless shop, Lets hope this never happens to your child or wife.
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October 2021 by SonnyD Photography
So this woman brought her car in for a oil change their guys wrecked itI have heard they steal anything in the car
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August 2021 by Johnny Blaster fan
Worst experience ever! I had my car there for 11 days for a misfire.i had to call the shop several times to find out what was going on with my car cause they never called me themselves.Alfonso changed the coils,spark plugs and mixed up my coil connector wires(the only parts I gave consent to change was the coils)so it started running on 2 cylinders right after he mixed my wires he blamed it on the person that worked on the wires before him and tried to switch the computer cause he was saying that it was burnt out from the wires when it wasnt actually burnt out,I decided to go get my car back to bring it to another shop before he could make it any worse and he had the audacity to tell me I was driving him crazy and wasted his time by getting my car back after I told him to order all those parts(I NEVER TOLD HIM TO ORDER THEM!)??when he was just making my car far more worse as he was wasting my time.He even said my spark plugs were broke when I already told them they were brand new when I first dropped of my car!?I brought my car to Pete's instead and it was fixed in one day,turns out the only thing that needed to be changed in the first place was the oxygen sensor(which is supposed to only take 5 minutes to replace)could've been an easy cheap quick fix but I ended up paying 500$ plus 160$ for useless parts cause Alfonso mixed up my wires and burnt out my coils.ALL OF THE GOOD REVIEWS FOR THIS SHOP ARE FAKE!NEVER BRING YOUR CAR HERE THIS GUY IS RIDICULOUS!?
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July 2021 by Key Green
My car broke down while I was vacationing in Tampa and after much frustration I finally got to the repair shop. I had no appointment but they still got right to fixing the issue. And they worked with me on the price seeing as I had a limited amount on me just so I didn’t end up stranded. 10/10 will go there again they really restored my faith in auto repair shops.Service: General repairs & maintenance
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June 2021 by T. Elle
Worse mechanic I've ever been to. Terrible with customer service. Will hold your vehicle for 6/7 days each day saying it'll be ready the following day at 2p then they says sorry the next day. Until it's been a whole week. Full Warning ⚠️⚠️⚠️ do not take your car here. I wish I took the reviews into consideration prior to going. Unfortunately, this was a emergency. Last resort.
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May 2021 by Raymond Suarez
Very profesional and take care of their customer in a personal manner
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March 2021 by joseph fernandez
This place is the worst mechanic shop to go to in Tampa Florida. I knew the owner Alfonso for more than 5 years of my life and I did nothing but waste my money with him. I spent almost $1000 on my exhaust that his son Peter Fernandez’s was supposed to install on my 2005 Jeep Liberty and it never got installed and I lost my money until I complained and had Alfonso replace it for real this time but I had to pay again. I also used the bathroom at this business place and found syringes ? and all kinds of nasty dirt and oil all over the place. PLEASE SPEND YOUR MONEY ELSEWHERE. THERE IS A MECHANIC SHOP CALLED SERRANO AUTO REPAIR. PLEASE GO THERE. that is my new mechanic shop.
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March 2021 by Barbara Baker
replace engine into my daughter car..car still don't run...now he's saying it's the transmission...keep car for 3-4 months and that's her little warranty she had from him...still had to get car towed..still broke
