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September 2023 by Christa
I want to leave a review for a gentleman by the name of eric that works for the ATT on bruce be downs tampa, florida.i really hope ATT realizes Eric to be a smart amazing Employee,!!! Thank you is a small word for such great help and service that i got from Eric..I am happy to be with ATT for 28 years from Christa:) life is not easy!!! but people like Eric make it a good day.
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September 2023 by Tia Rhodes
Everyone at this location was very helpful, down to earth and knowledgeable.
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September 2023 by Raquel Ashley
I really enjoyed walking into this location, the customer service was excellent and the people were easy to speak to and very helpful!!
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April 2023 by Teri Herrington
Worst customer service I've ever experienced. Visited the store three timesTo try to get my data plan to work with no result. Had to go to a different store to get help with this was treated terribly
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February 2023 by Molli Keller
The employee was rude an incompetent. They were unable to help me activate an esim within my phone.
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December 2022 by Jai Anand
Manny was really helpful with the phone upgrade and providing necessary details about the new phone.
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December 2022 by kevin wicklein
**Buyer Beware** the company USA Wireless and current staff at this location is wrongfully adding lines to accounts. I stopped this as the previous DM of this store and a few others surrounding this store now that I’ve moved on to a better opportunity my replacement is coaching reps in all their stores to add new lines of service with out customer consent. There are 2 managers that were caught doing this that I fired and now that I am no longer there they have continued to process sales customers are not agreeing to. Previous customers of mine continue to complain to me about this happening but there is nothing I can do. Do not visit this store or any of USA Wireless stores. It’s for your protection.
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October 2022 by Michael Muller
The manager and team at Highwoods Preserve is knowledgeable, friendly, and met every day expectation and problem I had. They solved everything quickly and courteously!! Highly recommend for new and old customers!!
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September 2022 by Richard Kemnitz
We switched from verizon to att because of their international plan for central and south america. Much better than paying verizon $10/day plus $130/mo.
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June 2022 by Lillian Escanio (Lilly)
The manager Manny was excellent, explained everything and double checked that everything was good before we left
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May 2022 by Terrance M. D. Jones Jr
I went in and was assisted by Ryan. He was a great help. Super informed and educated on AT&T products and services. I would visit this location again!
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March 2022 by Brian Kahan
Have to thank Kayla for helping out when one of my employees phone was stolen. Her commitment to helping someone to maintain her ability to work was outstanding. Thank you Kayla
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December 2021 by Julie Lehman
We were more than pleased with how great this AT&T store treated us. If you go, ask for Austin. He was very helpful, polite, and nice.
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December 2021 by Shanice Williams
Transfering over to At&T from mint mobile was smooth brian did a great job ??
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October 2021 by Chanel Carter
The store manager was amazing over at Highwoods, not only was she able to save me money on my bill with a new line added but she transferred all my information. While helping me she was still able to make me feel like i had undivided attention in a room filled with customers. Definitely a 5 star store, will recommend to family and friends
