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February 2024 by Cecilia Freije
I loved the attention, they almost didn't understand us but they helped us ?
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January 2024 by Folashade Adenuga
We were attended to by Luis. Very helpful got us the parts we need quickly. Pleasant Experience
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January 2024 by David Montenegro
Very good servicing and attention
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January 2024 by Kevin M
Poor customer service.Yesterday, I came to this store to simply return a loaner pulley remover and core power steering pump. The employee immediately became upset and complained that it was early in the morning, he can’t do a return and I should know there is no cash in the registers. I paid via card so cash was never a factor.He was visibly upset, began speaking in Spanish, walked to the back and had another employee come from the back to finish the transaction.He was a grey shirt which should have a higher standard of customer care. The person he made come from the back was an older gentleman, red shirt and was polite. He completed what was a simple transaction.Moral of the story: leave your problems at home.
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November 2023 by Stephen Griffin
Outstanding customer service! I was having battery troubles and finally decided to go to this location after shopping around online. I am beyond grateful that I took my business here. Roberto (give this man a raise!) turned what I thought was going to be an absolute nightmare of a situation into what I can only describe as a sublime transaction between a business and a customer. He was extremely friendly and helpful even under the stress of a busy day, he and his associate took the time to fully understand the situation and help in every way imaginable. Thank you so much for all your help in getting me back on the road with no worries. Very happy to have had the chance to have hard working, knowledgeable, and kind individuals like Roberto Henry and the rest of the staff at this location. They took my business and acted as if my problems were their own. Nothing short of perfection.
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November 2023 by Imad el ouali
Great customer,they replaced my battery right quickThank you again
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November 2023 by Jennifer Ranftle
So lucky this place is open ao late, came for a battery, Vince was fast, super nice, and they do installs for free! He is a life saver!
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October 2023 by Kelly Barnes
Always have the car parts I need when needed. Reasonable prices too! ?
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September 2023 by Makenna Vance
Isidro provided above and beyond service for a late battery change. He was so helpful in both helping me pick the product and in installing it. Excellent customer service!!
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September 2023 by Kristopher Gates
Not shocking but a negative experience. Found budget car battery with website promise of included installation; called store ahead to confirm, rep tried to semi-hard pitch more expensive battery but confirmed budget battery in stock with installation included. Arrived to store, had to fight against both hard pitch and manager trying to tie more expensive battery and withhold installation until this was done. Resisted, back and forth, they installed the battery. Typical AutoZone sleaze but it's not the employee's fault.
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September 2023 by Aaron D.
Sales associate went above and beyond, he showed me excellent customer service.
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September 2023 by Linda Davila
Always helpful and friendly.. Great people..
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July 2023 by arian alonso
I appreciate the great attention and the kind and professional treatment of Pablo, this site has become my favorite.
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July 2023 by Robert Evans (Sundowner)
Did I get the part I needed?Yes.Did I get a good price?Yep.Did I have to listen to a bunch of f-bombs and other expletives from the clerk while he chatted with another customer?Check.Did I have to wait to be served while he answered his phone?Again, check.And I think the worst part of it is if I had bothered to say anything, he wouldn't have understood what he was doing that was so bad.Also, I guess he assumed that nobody else in Tampa speaks Spanish. I hope his hair came out nice and he enjoyed his plans.
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June 2023 by B RD
Bad business! They don’t have items as marked available online. They claimed to not perform delivery as part of my delivery transaction over the phone. Canceled my order freezing my funds for up to 7 days when I needed my extra money for a jump starter for my dead battery. The on call mechanic outside will charge you to breathe on your vehicle don’t bother asking for help.
