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January 2024 by Frank Rodríguez
Excellent
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January 2024 by Freddie Maldonado
Great knowledgeable employess.help me out picking the best battery for my car not necessarily the cheapest
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January 2024 by Bianca Pittman
This location is INCREDIBLE! I called earlier today and Terry answered my call and was very helpful with my questions. Then when I came in tonight, both Willy and Debbie were absolutely wonderful! The team at this location is honestly great. Thank you all so much! ♡
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January 2024 by Elizabeth Guerrero
Debbie deserves a pay increase, was extremely patient and even showed us how to change the battery per our request. Will definitely return to this store again!
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January 2024 by Bob
Horrible customer service, employee did not care about the part I was trying to get, I found it online and it was in stock and he still couldn’t find it after giving him part number and brand and sku. He then came from the back with nothing and proceeded to talk to his co workers not telling me anything waited about 2 mins before asking if they have the part that says it is in stock for this store on the website and he said he couldn’t find it, manager didn’t seem to care as that was who he was making casual conversation with. I walked out will not go back to this location.
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January 2024 by Laith Abdel
Dee and Deb helped me out with my battery warranty that I totally forgot about. Awesome service.
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January 2024 by Luis Jorge Alva Rodríguez
Very attentive. All good
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January 2024 by Ivan Alvarado
Very good quality and kindness
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November 2023 by Michelle Diaz-curry
Trash customer service. 4 workers and waited 5 minutes before I had to ask the lady to help me. Sold me the wrong part originally so that was my 2nd time their in couple days. Staff knowledge is poor
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September 2023 by Dari Moran
Back costumer service waiting long time for 1 thing and I see they don’t do nothing some time that’s the 4 time it happens
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September 2023 by A R
Talk to Dee, she is a real person who sincerely cares about you and your needs just like family.
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September 2023 by Joshua Lopez
Discrimination at its finest. I waited first in line for maybe 10 minutes and then the guy randomly says let me help out these people behind you first so I just walked out I didn't know that anyone here was racist or that any other people take priority in front of myself or anyone else.
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August 2023 by Iam Intriiigue
Female staff at this AutoZone checked my battery back in April 2023 and told me that my car battery is completely bad. I drove all the way out to the dealership in New Port Richey checked the battery plus printed out the report which showed the car battery is fine.On July 25, 2023 I needed 1Q of oil for the car since its running low but the oil color still light. I wasn't sure on the 5W20 or 5W30.. but purchased 5W30.Noticed on the oil cap that the oil engine recommended to be 5W20 not 5W30. I walked back into the store and told the manager that I needed 5W20 and not the 5W30, but he didn't want to do an exchange, he further stated it wouldn't matter to the car since I only put just 1Quart of oil.I asked him to explain the difference so, the manager had to googled search while in store on the difference of 5W20 and 5W30 along with using his computer on the counter and said that he has better thing to do and I can do the research on my own time.Needless to say, I am not impress with the knowledge of the staffs at this location.While I was putting 1Quart of oil into my engine, one of the staffs came out to smoke by my car and asked if I have a problem with the car. I didn't want to answer since I do not smoke and cannot deal with people who assumed it's okay to blow smoke into people's faces while they're smoking. The staff approached me, so I had to blantly told him to keep away because of the cigarette. But he didn't go far from my car, just about two cars away, where the smoke from the cigarette was still blowing my way.
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August 2023 by Nicol Zagarena
The most AWFUL customer service from the older male “store manager” I came in and asked him to help me find a part and he refused stating it wasn’t the correct part and to find the other fuse box in our car. There is NO other fuse box in our car which he argued with me about. We then sat in the parking lot figuring it out ourselves and realized we just needed to change the blink light. Went back into the store and he serviced every single person and when it was my turn her walked away to take a call without saying anything. Then proceeded to ask me if “I was sure I was asking for the right thing” Yes, I was. I fixed it all myself. Thank you for nothing to the store manager at this auto zone.
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July 2023 by V Bunkhorn
Female staff at this AutoZone checked my battery back in April 2023 and told me that my car battery is completely bad. I drove all the way out to the dealership in New Port Richey checked the battery plus printed out the report which showed the car battery is fine.On July 25, 2023 I needed 1Q of oil for the car since its running low but the oil color still light. I wasn't sure on the 5W20 or 5W30.. but purchased 5W30.Noticed on the oil cap that the oil engine recommended to be 5W20 not 5W30. I walked back into the store and told the manager that I needed 5W20 and not the 5W30, but he didn't want to do an exchange, he further stated it wouldn't matter to the car since I only put just 1Quart of oil.I asked him to explain the difference so, the manager had to googled search while in store on the difference of 5W20 and 5W30 along with using his computer on the counter and said that he has better thing to do and I can do the research on my own time.Needless to say, I am not impress with the knowledge of the staffs at this location.While I was putting 1Quart of oil into my engine, one of the staffs came out to smoke by my car and asked if I have a problem with the car. I didn't want to answer since I do not smoke and cannot deal with people who assumed it's okay to blow smoke into people's faces while they're smoking. The staff approached me, so I had to blantly told him to keep away because of the cigarette. But he didn't go far from my car, just about two cars away, where the smoke from the cigarette was still blowing my way.
