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March 2024 by Benita Head
I have been a customer for 18 years Dr Robbie has been my Chihuahuas veterinarian we have been through broken legs dog bites seizures and he always treat my animal with General care I love this location in New Tampa
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March 2024 by Brandy Williams
Literally had a visit with my pup he is doing great per the doctor go to chewy to order medication for fleas and they canceled it saying we are not patients. Do not go here go somewhere where they care!
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February 2024 by Selene Sañudo
Very good staff and veterinarian
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January 2024 by Andrew Rudolf
Love there pet hotel
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January 2024 by Raul Roman
Awesome place with great staff. Come and bring your pet to a great atmosphere and care. Outstanding prices.
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December 2023 by Amy Messerschmidt
This is the best clinic I've ever been too, the doctors are great but just the staff in general are amazing! We had been in a traumatic car accident and our dog got hurt and they made an emergency appointment for me and gave her everything she needed even though I didn't have my wallet since the firemen wouldn't let us get anything out of the vehicle. They called to follow up on not just our dog but my husband and I as well. I've had many other lovely routine appointments there as well, but in your moment of need they really go above and beyond!
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November 2023 by Rebecca Israel
My cat has a lump on his forehead. I took him in to this vet many times and none of the treatments worked. They finally did an x ray and the radiologist said the x ray was clean. They were wrong… I took him to a different vet two weeks later who were able to identify a mass in his head. I can’t believe they charged me nearly $900 to give inaccurate results. Not just that, but it’s the false hope that my cat his healthy that really hurts.
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October 2023 by Theresa Jolly
They always take care of my pets. Very professional. While I was there an emergency animal came in they were right on it didn't waste any time was taken care of the animal. If that had been my I would have wanted them to be the same way. Love ?
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October 2023 by Abhishek Roy
Excellent service. Dr Mary McCarthy is a really good and caring vet who takes really good care of my puppy. She tries to help out even at times when I directly walk in for some urgent need for my pup (when appointment is not available for the day)
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July 2023 by Whitney Ratliff
We've used this Banfield for over 10 years for three dogs. We even moved and continued to use this location even though there are several closer Banfields to where we live now. Several vets and techs have come and gone during this time, but Dr. Ravi and Mariel have been constants. We dealt with a complicated issue with one of our dogs and Dr. Ravi was great, giving us full control over the process. The staff are lovely and have gotten us in on short notice many times. Recently, we had to put down one of our beloved pups and the process was very peaceful and compassionate. They care about your pets here, I can't recommend them enough.
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July 2023 by Simone W
My cat was seen here briefly for an eye laceration and ended up contracting fleas when she was in the holding area. On top of exposing her to fleas, Banfield was unable to offer any solutions for her eye and recommended a animal eye specialist. I wholeheartedly regret taking her here. A nightmare, I’d avoid at all cost.
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May 2023 by Ruthie Green
They were truly amazing with my Luigi, help me understand what he is experiencing and how I can help him. They made us feel welcome and that they truly care ❤ and are passionate about the service they provide to their clients.
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April 2023 by Paul Greiner
Usually good but seniors beware about fees. I just had a rabies vac for my dog. When I was closing out the bill, the attendant told me there’s a county regulation for a rabies tag. It would be $50. I recalled last year it was $20. I asked her why the raise. She said this was a 3 year tag. I asked if the 1 year was available. She went back in the office, came back out, and confirmed it was. Then, she told me about the senior discount. So she finally tells me the the 1 year costs $5 and the three year $15 for seniors.Maybe to Banfield, there’s no difference to a senior between $5 or $20 or $15 and $50 but it matters. And such a sneaky up sell to an uninformed customer is wrong especially when it’s a county compliance issue. I’m enrolled in a pet wellness plan that costs $50/mo as it is then they tried to unethically squeeze more money out me. Maybe the code enforcement office should be informed of this practice.
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March 2023 by Joe Sopata
SCAM! After 13 years of having Banfield pet plans for our cat and dog. Our cat fell ill and needed to be euthanized and Banfield showing ZERO COMPASSION was going to charge us $600 to perform this. Also wanted us to wait to the end of the day to do it. They dont care about ALL THE MONTHLY PAYMENTS FOR 13YEARS that was spent with them. A SCAM! JUST HEARTLESS
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March 2023 by James Marion
We brought our dog here and he came out with a contusion in his eye . I tried to follow up with management and they didn’t help at all . They don’t allow the dogs owner back in the rooms with the dogs and refused to see our dogs because we wanted to be in the room. Avoid this place at all cost the hit animals is the conclusion. We reached out to upper management and never got a response. This place is a great price but you will get what you pay for all the time. They made feel criminal for inquiring about it .
