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January 2024 by Cathy Forsthoffer
What a wonderful professional and courteous staff. I especially enjoy dealing with Derek and Maria. Always helpful and knowledgeable.
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December 2023 by Bridget Giuriceo
Truist is the worst bank I’ve ever seen. They will spontaneously charge me for overdraft fees even when there is money in my account. Almost $1000 this year alone. I’ve gone into the branch and both the teller and banker will say, ‘wow this is a problem, but we can’t do anything about it, someone will call you.’ No one ever calls me. I made the mistake of using their reserve system and today without warning they took over $700 from my account. Truist is a scam. Do not bank there.
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February 2022 by corey courtright
The BB&T bank is the worst bank. I’m not one to give bad reviews but they are slow, unequipped to handle certifies bank checks and can’t even provide you with a standard bank service, multiple times they have disappointed! A bank merger is not helping nor should be used as an excuse, they have always been a terrible bank. Take your money to a bank that knows how to service it’s customers. Your fired BB&T!
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October 2021 by Philip Jenkins
If your black dont do business with them. They have to verify your check if you make a decent amount. Dahaina was rude when explaining why she had to verify and I explained to her just two weeks prior I was able to cash my last check at the other BBT with no issue. Her response was oh well we do business differently here. Its a shame if your black you have to verify a decent living wage.
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September 2021 by Brent Hebert
Every good employee they have moves on after not too long, constant turnover of staff. Filiberto is horrible to work with. Tried calling today and no one will even answer the phone
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September 2021 by ashley Vaught
I am switching my banks because they’re extremely extremely slow!
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June 2021 by Karol Dembinski
Permanently closed as of March 2021
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May 2021 by kevin rodriguez
Nice folks but super slow. Lobby closed. Atm out of service. One drive thru open.This after they closed several offices due to merger with SunTrust. A year later and still no suntrust access. ?
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October 2020 by Tom Ladd
5 stars to Katie Hughes. She goes way above and beyond.
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September 2020 by Thor Huber
1 car ahead of my lane in the drive thru and it took 30 mins? How understaffed is this location? The workers are very friendly, it isnt their fault.
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April 2019 by chris dee
Always smiling and friendly... would recommend this bank location to everyone.... thanks for all y'all do😊
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October 2018 by Peggy Morris
Excellent bank, people are most helpful.
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December 2016 by Doug Byers
Poor service today a line almost out the door and the financial team leader sitting in his office on the phone. Must've been a pretty important phone call Filberto
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September 2016 by Michael Toll
Just recently moved to Tampa from Maryland. I had BB&T in Maryland (they were always great up there) and I needed to change the address on my account so I stopped by this branch on my lunch break. I walked in and everyone was extremely friendly and went out of their way to greet me. I was lucky enough to sit down with Wayne. He was extremely helpful & friendly. Wayne was able to assist me with what I needed and more. He was also very informative about the area! I look forward to using this branch going forward.
