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April 2023 by Morgan Reese
Very great at communication. Promptly got my prescription filled and shipped out and to my front door by the next morning. Great job you guys!
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June 2022 by A G
Terrible customer service. Pharmacy at Breckinridge pkwy ran out of meds due to bad financial decisions and had to delay therapy of hundreds of patients for MONTHS. Bad company is ram by bad leadership.Turns out using your employees to inflate your Google reviews is against the terms of service. Imma just report a few of these five star reviews which I know were placed by Benzer employees at the time.
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June 2022 by Chance Encounter
Not a good place to work for. The owner of the company essentially has an ‘inner circle’ which he allows to do anything. The pharmacy techs will work hard in the pharmacy while the owner allows his inner circle to get paid playing Counter Strike on company time.
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January 2022 by Debra Jean
Would not accept GoodRX and overcharged.
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December 2021 by Teri Dittrich
Amazing quick service and friendly people. My favorite pharmacy!
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October 2021 by Julu Klemm
No STAR should be given! Horrendous service and very unprofessional. Charged a super high price, was misleading on the phone when the prescription was confirmed, NO emails what so ever to notify receipt of prescription, to confirm order, to notify when shipped, individual on phone behaved more like a doctor and was clearly not knowledgeable in the facts about the drug, they did not honor the legal prescription as the doctor wrote it, and refused to give me the name of the manager or allow me to speak with them regarding the mis-filling of my prescription. Unprofessional, incompetent, unethical - the worst.
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October 2021 by Debra Schonscheck
Would not accept GoodRX and overcharged.
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August 2021 by Harry BROWN
Excellent customer service!!! I needed the package expedited... and apparently i provided the canceled card info when making payment... pharmacy made sure tho call me 3 times , got hold of me and medicine was sent on time!!! Cheers to everyone out there
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August 2021 by Jesus Perez
At first, hates off to the customer service. Staff and manager Desai goes above and beyond in tqking care of my wifes prescription. Wife was suffering from Covid and needed the medication right away. They offered overnight shipment but upon showing my displeasure to wait overnight, staff and manager stepped in , they made some calls around me and figured out a pharmacy 9 miles from me had the medication instock... transferred them script and made sure i have the medicine in 2 hours... god bless them all ... you are all true heros
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July 2021 by A Cons
Excellent customer service & pharmacists. We need more pharmacies like these...
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February 2021 by Catherine Avallone
My husband had a script from telemedicine company and they sent my script called Ravkoo pharmacy. When I called Ravkoo i was on hold for more than 4 hours just to figure out Ravkoo can not fill script for me and they had him transfer ro Tampa speciality pharmacy. I was so frustrated and called Tampa speciality Pharmacy. To my surprise process since then was seamless. Person who I spoke to calm me down and understood the situation. Answrered every question we had. The sent the medication for next day. Pharmacy personnel even called and twxt us to make sure we have the medicine in our hands. Will love to have them take care of all my scripts in future.
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February 2021 by Bob Francisco
Great service ... Manager took of the situation very politely and went above and beyond . Made sure i got my eye medicine on time.He even called and check on me after surgery how i was doing ...
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July 2020 by Robin S.
Very good staff.. I drive from Lakeland to go to this pharmacy. I like the fact that it's small so they remember you when you come in.
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May 2020 by Tina Martin
Great experience with Benzer and wish they were in St. Pete!
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February 2020 by Julie Ann Parise
They did a great job sending out my eye medicines on time andcstill had plenty of dry ice to keep fresh.
