I called and told him I was in town to help with the hurricane clean up, but had a flat tire that needed fixed. He laughed at me and said he can't help me. Totally unnecessarily rude. Wouldn't go here, even if I had no other choice.
November 2021
Poor, horrible customer service at the corporate level. It took 1 hour-3 calls before Anna gave me the information Lilian said she could not provide. I am canceling my membership after 14 years. I'm moving over to Costco. Lilian put me on hold until the BJs timed out the call and hung up.
November 2020
The employees are always the most helpful and polite! They go above and beyond to make you happy! Thank you BJ’S!
