self checkout is all they use it seems now....I spent my last cent at BJ's....COSTCO I hope does not do the same.
November 2021
Poor, horrible customer service at the corporate level. It took 1 hour-3 calls before Anna gave me the information Lilian said she could not provide. I am canceling my membership after 14 years. I'm moving over to Costco. Lilian put me on hold until the BJs timed out the call and hung up.
November 2020
The employees are always the most helpful and polite! They go above and beyond to make you happy! Thank you BJ’S!
