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August 2023 by Todd Manning
Best service I got from a boost mobile store in a LONG time. The young pretty girl at the counter solved my internet issue and lowered my bill all in like 10 minutes. She makes satisfying customers look easy. I salute her.
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December 2021 by Allison The Office girl 2 Go
They used to have special daily and weekly plans, no longer available. Now they are the same as all the other carriers.
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August 2021 by Brandon Chestnut
I arrived at this store at 2:35 PM to find it locked with a sign on the door saying "Back at 2:40". I waited until 3 and left to find another store.
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May 2021 by Anthony Ross
Great place
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April 2021 by Donna S.
Worst service ever!! Never buy a boost mobile phone. Worst customer service of any business I have ever dealt with. If you try to leave plan on buying a new phone, even if you already own yours or waiting 48 hours before they will unlock it. They will cancel your service but afterwards tell you but oh we wont unlock it for 48 hours. And thats if you can actually understand the broken English they all speak.. Dont ask to talk to that department because they are a phone service whose departments don't have phone service..yes that is what the idiot on the other end actually said. After being put on hold for 15 min to speak to a supervisor and explaining I was having chemo the next day and needed my phone his words were well then guess you shouldn't have changed phones today. Total incompetence from a foreign company..do yourself a favor buy from anyone else or pray you like not having a phone.
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Called store to confirm that is open as previous day I got there at 6 PM and it was closed. Got to the store at 6:40 PM on Tuesday after confirming over the phone its open till 8:00 PM, store door locked. Lady that was inside ran to the back and hide, I guess they do not want business.
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April 2020 by Hikikomori Gaming
I called today on April 3, 2020 at 2:00pm and some lady hung up on me when I wasn't done talking. That's all I gotta say
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September 2019 by Kelly Neville
I got a new phone last week. The young lady working was very polite. Yesterday, I had to go back to exchange it because it wouldn't keep a charge. The same young lady was working. Apparently if you BOOSTUP, you can't just exchange in store. I cannot be without a phone because I, like most people, don't have a land line and I have a child. It took her some time but she got it exchanged for me. Thank you.
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May 2019 by Justin Mclean
Woman behind the counter was terribly off-putting, treated me like I was a nuisance. Would definitely not recommend visiting this place at any time. I was only there to pay a bill and customer service is what I do, today was a very bad example of what good service is.
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May 2019 by joyce white
Thank you so much for your help yari very nice thank you
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February 2019 by David Broye
Wow! Fantastic service and I got a Phenomenal Deal when I Switched Over to Boost! Thanks Again Rosie & Will!
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October 2018 by Evelyn Rollins
Staff member sucked.
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May 2018 by A Morningstar
I'm a regular customer at this store I had purchased my phone and many other accessories here my phone case I purchased I like but the phone cover which doubles as a screen protector came off my belt and was lost so I went there and purchased a new on which they only had grey and was not fond of the color but I just needed the holder I drove home opened the box and it was junk took it back and the refused to exchange or refund my$ the employee told me at least the rest is ok just the piece I purchased the whole thing for was broken. They robbed me and I'm upset I'll never return there and will change my carrier if nothing is done about this I was totally disrespected don't shop here.
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October 2017 by ray X
Great phone services. They also have a financing program for the expensive phones in the market.
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August 2017 by Derrick Torres
I walked in to the store and found that the lady that supposed to be working in the store, was 3 Doors Down. I asked her one question and without even looking at my phone she had informed me that my phone is not able to be backed up with my information nor is it possible to do a master reset on my phone. This place is a joke seems like they spend more time at the barbershop or at the computer store next door then they do inside their own store. I wish I can get paid like that. She didn't even look at my phone I even know that it can be backed up she didn't care......
