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September 2025 by Madison Myers
Cheaply built units, terrible management, constant nickel and diming with the fees, and inevitable rent increases. Read my Yelp review for more detail.
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September 2025 by hailey alfonso
me and my two roommates recently moved out after 3 years of living in the complex. to start off, canopy is a beautiful complex. it has a great location on gunn hwy right next to the veterans. it is well maintained, you will never see trash and debris all over the place! the maintenance crew was always kind and helpful. however, the leasing office team is not helpful. i frequently went in to ask questions, get my filters replaced, etc and would be met with attitude or dismissiveness. i would say every month or so they would need to enter the apartment for some form of an inspection. i had a big mold problem in my apartment. the kitchen area and master bedroom were very humid (humidity sensor reading at 76% humidity). most of my clothes, shoes and hangers were filled with mold. when approaching the leasing office about this TWICE they told me to leave my closet door open. what are closet doors for then? i had never been more sick in my life than living here.
the fees on top of the very expensive rent are quite ridiculous. $15 for fetch package services that nobody uses because they are no good, $30 every month for trash services. getting charged $25 dollars every time you leave your trash can out past 9:00am. there are adults with full time jobs and responsibilities. we got fined at 9:05am one time.
the parking situation is not bad, it is a free for all. but they have a reserved spot for the mailmen that takes up space for the residents living there.
the apartment buildings were not built to last. they are extremely thin, i could hear everything my upstairs AND downstairs neighbors were doing. cabinets frequently got stuck, fixtures started rusting. mind you, this was built in 2017.
overall living here was not bad because it is tampa, florida. everything is nearby, the food selections are great. i appreciated my time living here. however, put this horribly built complex anywhere else and it is not worth the price.
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September 2025 by Yarely Raymundo
Amazing and beautiful complex. I want to recognize the exceptional service provided by the maintenance team at our apartment complex. I've had the pleasure of experiencing their prompt and professional assistance on a few different occasions, and I couldn't be more impressed. Their supervisor Hector has consistently gone above and beyond to ensure that all maintenance issues are addressed quickly, efficiently, and with a level of professionalism.
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September 2025 by Perla Raymundo
I’ve had such a great experience with the maintenance team here. Hector is such a great maintenance supervisor! He’s always friendly, quick to respond, and makes sure everything is fixed the right way. Hector is professional, knowledgeable, and always quick to respond to maintenance requests. You can tell he really cares about the residents and takes pride in his work. Having him here makes the community feel well taken care of. :)
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August 2025 by A Google User
This appreciation week I want to thank to maintenance team, specially Hector and Gio, whom has been improving the environment on this complex always helping and showing respect to me and my family. Also, this maintenance team broke all time respond records during their daily task. Great job, fellas!
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August 2025 by M MT
Our Maintenance Team is Efficient, dedicated, and very professional. They do a great job taking care of the property. They are quick to respond and go above and beyond to make sure everything is well care for. Thanks to their hard work and dedication the complex is always in great shape.
Thanks for all you do
R/M Melendez
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August 2025 by Justin Powers
I love my time at Canopy. I’ve have had no issues since I’ve been here. Everyone has been great especially Debbie the manager. Giovanni with maintainence is always helpful and quick to respond. 10/10
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August 2025 by David Irizarry
Home sweet home for all of you wondering. Happy with my decision to become a resident here. The staff are great, can’t ask for a more helpful manager like Debbie and a skilled and pleasant maintenance professional like Giovanni. Highly recommend!!
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August 2025 by Amy Ha
The team here is great. The leasing agents help out when problems arise to the best of their abilities and the maintenance team fix things in a timely manner. They are nice and friendly, keep the place nice and clean. Its just the residents from time to time or outsiders that make the place messy.
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August 2024 by Ebony Gomez
We have lived here 3 months and our AC has frozen 5 times since we have moved in. The last few times we have called the emergency line since it happened after 5, (called around 7pm so not sure what the point of an energy line is) and no one comes until the next afternoon. And I say afternoon because it's been noon or later once someone actually comes. so we have to sit in a hot home overnight with a toddler. This fifth time we were told the they called us back, told us that the coils needed to be changed from the last time. I am just confused on why they didn't change it the first time it happened. Our home gets as hot as 80 degrees over night and our toddler sleeps terribly every time.
UPDATE: Water smell has gotten better can still smell.
Recently moved in, and while the complex is really nice the water smells terrible. Every time we use hot water our entire townhome smells like rotten eggs. And this is when we are showering on the THIRD floor that you can smell it all the way to the bottom floor. The fact that we have to shower in it, give our toddler baths is in is just disgusting. We can't use the hot water while washing any laundry because it smells terrible. After making complaints we've been told we have to run the water for awhile (doesn't work) but that means higher water usage and a higher water bill. They aren't willing to find any other solutions. Truly upsetting.
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August 2024 by Grevis Reyes
The place is beautiful and the people there as well
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August 2024 by Pedro Martinez
Amazing community very nice staff!! I would recommend to anyone !!!!
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August 2024 by Kim
Great place to live on so many levels. The front desk and Management are friendly and efficient.
The entire maintenance staff is incredible. This is one of the cleanest and well kept properties, they all do such a wonderful job. You’ll see them out there bright and early in the morning making sure everything is perfect for their residence. The pool area always look so pretty and clean. Even with a large amount of customers to service they are still very prompt in getting stuff done.
I appreciate them all~
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July 2024 by Ros R
Been here for over 4 years and really enjoy the community. We haven't had any problems and the few (very) minor service requests we have had over the years are ALWAYS resolved quickly. Anna and Dolly in the office and Hector and his team in maintenance are awesome!!! The community is beautifully maintained and the team is the best!! I would definitely recommend living here.
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July 2024 by jake Otto
Lisa and Dolly are amazing! They have been very accommodating and the maintenance team is top notch. My ac went down and they came and fixed it the same night! Great communication and very nice place to live!
