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July 2023 by nova Carruthers
Flagged one of my deposits last week, still haven't returned. Havent responded to formal complaint
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July 2023 by Mandiesel L.
Super friendly staff! being to this branch couple times already, they always there to help.
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April 2023 by S Tawfik
Very UNPROFESSIONAL branch manager and “Vice President” of the branch. Rude, loud and disrespectful.
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September 2022 by Kay
Went in to open a business a/c and had to wait over 25 minutes for a personal banker to get back from lunch to help me. Scott (business banker) saw me and instead of offering to help he went into his co-workers office to chit chat for over 15 minutes. Great customer service Chase.
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August 2022 by Elio Mariani
Avoid Chase Because of hidden fees and poor customer service.
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June 2022 by Kyla Hermelyn
Scott and Juan went above and beyond for me. I don't even have enough words to describe the appreciation I have for them and this branch. Thank you both so much!
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February 2022 by Al Warrell
Won't cash a chase bank check written to cash even with proof of identity or the account holder giving verbal account identity. Was told one guy was the manager then another person come as the situation was not being resolved and says he's the manager. Was told to leave and the check thrown back at me. Horrible service I'll never deal with a chase bank after the served I recieved today.
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December 2021 by A P.
One of the worst Chase Bank Branch Office near Westchase Florida, bad customer service and the staff at this office has CANNOT DO attitude
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March 2021 by Derek Rasmussen
Chase has completely changed my view on banks. This branch in particular has some of the friendliest, most helpful individuals I have dealt with. They are eager and willing to help you and always have some great insight for you. They make banking enjoyable.
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August 2020 by Vic T.
I stopped by to get $5.00 in pennies and was told that I could not get more than one roll. Poor customer service and a very rude teller.After being treated like a criminal, I will be closing all my accounts at chase! I understand that there is a coin shortage but $5.00 in pennies is not a lot!!Stay away from this branch -
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April 2020 by Jim sky
danell is a sweetheart ro do banking buss with done my banking with her around 8 ro 10 yrs,great to work with very smart knows what its all about
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March 2020 by ss vaiyrava Sundaram
Awesome bank with Awesome people!!!
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October 2019 by Cody Delagdo
( This location )Service sucks wait time in drive through is crazy one person doing inside and outside makes no since .can clearly see other staff just talking to each other
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September 2019 by Shaun Wang
I went there 3 times to open a cheqing account, I have to say this one is very incompetent.
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July 2019 by Barry Elliott
Chase does not notarize non-bank related documents (e.g., wills, POAs, etc.), even for individuals that do have bank accounts with them. It is a corporate policy because they don't want their employees working on transactions that do not generate revenue for them. Another penny wise and pound foolish policy as I later went to another bank to get my documents notarized and soon will be moving my accounts away from Chase.