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January 2024 by Don Oliver
Shuttle drivers were amazing! Lots of great places to eat nearby and a fantastic mall. The rooms are old and outdated. They claim to be a "Cruise and Snooze Hotel" Definitely more Snooze than Cruise! This place needs some serious cash invested to survive. Loved Tampa just not this Hotel.
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January 2024 by Sara Tatsch
Jake at the front desk is absolutely amazing! Genuinely kind and professional service. Also our room was great, we enjoyed our stay
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January 2024 by Tina Bass
PHENOMENAL EXPERIENCE & Jake was the icing on the cake!! His customer service and personality are beyond anything I've ever experienced!! He is a very rare gem!!!! The suite was clean, well put together. We were by the water. We had a fantastic Christmas Eve dinner and day as our little family. It was a great experience!! Thank you Jake for making it even more delightful!
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January 2024 by Monica Vernon
It’s a small hotel right in the bay. Sean at the front desk was great. He made checking in super easy and fast. The only thing I didn’t enjoy was how close the hotel is to the airport. But that’s my fault I didn’t check the hotels location before I booked. If you are a light sleeper like me, you may not like this Location. However, outside of the airplane noise, it’s pretty peaceful and quiet.
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January 2024 by Lucas Brown
Jake at the front desk was the best. I booked the wrong day, and he fixed that with ease. He was so kind and had stellar customer service. Next time I come back to Tampa I’ll be staying at the chase hotel just because of the awesome service.
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December 2023 by melissa johnson
Wow!!! I had some questions about the availability and bed accommodations because we have a large family. Jake could not have been more helpful, polite, and a down right delight!! :) I’m so grateful for the amazing accommodations at a price my Family and I can afford!! Thank you for making us feel so welcome Jake!!I hope to have more stays in the future!Food & drinks: I love that there is free hot breakfast and plenty of great activities nearby!
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November 2023 by Brittnee Treece
JAKE, JAKE, JAKEYJAKE!!! His customer service was literally top notch. From check in, to our late night dilemma, he greeted us with a smile and service that is forever unmatched.
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November 2023 by Cynthia Cooke
Jake, Jake, Jake, Jake, Jake!!!! We love Jake! He was the absolute most helpful, outgoing, amazing, nicest, personable, cheerful person we have encountered. EVERYONE needs a Jake at their place of business! Jake is the face of customer service, at its finest! Now, for the hotel… it was comfortable, clean, had a nice view, and we would definitely stay here again. Thank you!Rooms: Clean and comfortable with great views
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November 2023 by Deberha Skalski
First, let me say, Jake in customer service is amazing! Very helpful, friendly, and even helped a whole group of us during a nighttime dilema. Our room was clean.
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November 2023 by David from Morristown
Hotel was great about working with me being out of state and my deposit. After leaving and stripping the bed no.Rooms: Nasty mattress
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October 2023 by Michael Feldman
Great value for the price, spacious rooms with full kitchen. Jake at the front desk made the checkin process a pleasure. Def would come again.
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October 2023 by Torris Lewis
A wonderful place to be on the water next to the biggest Bahama breeze. wonderful staff. "Jake" I want to say thank you Jake you are a wonderful guy thank you for helping us everyone when you come there that's for "Jake"Rooms: Every room has a full kitten insideNearby activities: Big Bahama breeze nextdoorWalkability: You can walk to the beach
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October 2023 by Glen Q
The rooms are old but the service and location are phenomenal. Susan and Alexis at Front Desk were fun to interact with and I will be coming back in the future.
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October 2023 by Loretta Gayle
The room was very accommodating it had a full kitchen and was very spacious! Downside the floor was rooting and the furniture was dirty. The shower curtain was dirty as well! The bed kept lifting up off the floor and I’m not a heavy person lol . Nice view though and the rate was decentWalkability: I was hungry when I checked in so I walked to Bahama Breeze, a 2 minute walk which was great
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October 2023 by M Richardson
Chase Suite Hotel far exceeded my expectations! Julio and Ramon provided transit that was fast and professional, available not just to and from the airport, but also local venues and restaurants. Jake greeted me at the desk with enthusiasm. He chose a room for me with easy access and a partial view of the bay, and went above and beyond in helping me bring my luggage in. Inside, the room was very spacious and well appointed. There was a full kitchen and bath both with granite countertops, a comfortable sitting area with a couch, large convertable desk, and eating area. The bed was just right. There were no cleanliness issues, and checkout was made easy, again with assistance from a warm friendly staff. I'd definitely visit again and recommend to my fingers and family!
