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February 2025 by Letha Jennings
The customer service is great
Brandon/Richard and Dee are professional! I really appreciate this credit union. I would not change ever.ππΊπ²π―
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September 2024 by Rapid Appliances Repair
stay way from this credit union garbage this place
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June 2024 by James Johnson
Very good credit union! They work with you and they have a ton of patience. Everyone is friendly and that's why the been my credit union for almost 20 years!
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April 2024 by Burton Osborne
I have been banking with these guys for a long time and I could not be happier they are awesome always polite and friendly...
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February 2024 by Wilhelmina's Day
They have poor communication and customer service skills. They charge fees for simple services such as internal transfers.
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November 2023 by Jeremy McManus
Made a withdrawal from one of this banks ATMs on October 21st in Galena, IL and it shorted me $100 in cash. Have tried contacting them regarding this mistake and got nothing but silence. Will never use another ATM associated with this bank, as they don't give you all the cash you withdrawal from your account. Hope they enjoy ripping off customers.
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August 2023 by Jessica Brackett
It breaks my heart to write such a negative review because in general I love it here. The building is very clean and the staff is efficient and friendly. Mostly. The lady who sometimes works the customer service desk is always grouchy and never has anything positive to say. My most recent visit, I brought in money to deposit. Due to their money counter being down she was very rude and treated me as if it was my fault somehow that she had to count my money by hand. Incorrectly I might add. I feel bad for any guest who must deal with her on their visit.
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November 2022 by Juniper & Lane
I always have the hardest time making my car payment. I enter my member # & the correct pin #, but it doesn't recognize it. The reps on the phone can't assist w payment. I go online it doesn't recognize my login info or let me reset password. SO FRUSTRATING! Not worth the hassle.
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December 2021 by Hamza Ahmed
The best time to invest in Forex & crypto currency is now...and the right person for the job is Rachel wacker. forget about the negative reviews you may have seen so far, scammers has made it seem like they're no genuine traders again, I can assure you beyond doubts that Rachel wacker, is 100% reliable I've made my fourth 4th withdrawal trading with her. I made $12000 profit investing $1500 you can make above that all you need to do is to
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December 2021 by Oloyede Mary
Forex trading is about making money and having a good trader who trades for you. I can undoubtedly recommend this trader Miss Jane bradley to you,she is an expert in Forex and crypto (Bitcoin) trading and also proven to be trustworthy and reliable. I earned over $13,000 from my $1000 investment and since then I've been trading with Miss Jane bradley. Contact her for your own trading via
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September 2021 by Ukeme Ability
Looking for the best FOREX & STOCK Account Manager? Then I've brought you to all good news that Sherry Sherry is the Best FOREX, STOCK, BINARY OPTION & IQ OPTION online Trader, who can turn $500 into $6,500 in just 4days.... Ever since she started trading for me, I have never had any reason to regret my knowing her... contact her now
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July 2021 by Charlynn Bishop
I love this bank! They are always helpful and know you when they see you. I can call them anytime and they are always friendly and ready to take care of my needs.
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March 2021 by Cassandra Henry
Very reliable and trustworthy banking.Employees are very professional,yet warming enough to feel comfortable talking with.When I've needed them the most, they always came through,so I continued to bank with them,it's been 20 years now.
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March 2019 by Janneane M Durbin
very good customer service service I'm very friendly people
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October 2018 by Pam Abbey
The staff is exceptionally friendly and very knowledgeable in all my banking questions.