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February 2024 by MIchael Cox
Excellent meal and service by Junior at the bistro I ate dinner there two nights in a
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February 2024 by Mark Edwards
Nice Mariott location. Good location with easy access to I75.
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February 2024 by Von
Had a horrible stay with my father there due to uncleanliness of the toilet and shower. I took pictures of lots of black mold around the toilet to where we had to switch rooms. When we enter other room there was more black mold on the front of the toilets on the inside. That experience was enough to leave the hotel from night until early in morning due to the bathroom being safety hazard. I tried getting in contact with the hotel because I want a refund but they continue to say the manager isn’t there. The pictures I have of the hotel bathroom and toilet are enough to file a lawsuit because no one should have to stay somewhere in a unclean environment when I spent hard earned money to enjoy a day in town with my father
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January 2024 by erika yasu
Well, it's usually ○?.The room is clean✴.I'm not used to fixed showers, so it's a little difficult to use.There is a convenience store (Circle K) nearby, 2km?.
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January 2024 by Paul Hector
Clean but dated hotel..location not
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January 2024 by Agony305
I only stayed for one night, and the place did what I needed it to do. It gave me a clean place in a good location with pleasant service. I needed somewhere to spend the night before hitting the road the next morning. They're right next to the expressway, so as soon as I checked out, I was back on the road quickly.
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January 2024 by Kathy Slifer
We had a family reunion planned as it would be the first time all 4 siblings would ever be together. The original home location was not going to be available for our Christmas reunion and this occurred days before we were to all meet,enter into the picture Benita courtyard reservation specialist who assisted us in helping make the reunion possible.Benita helped us with every detail that we needed to make this Christmas reunion story the best it ever could imagibly be.Her kindness & dedication surpassed all expectations and provides a light in a world that can be oh so dim.Ty Benita your the best.Bruce Smith
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December 2023 by Maribel Maldonado
I enjoyed my stay at this beautiful hotel. The location was ideal to close by activities and the price was reasonable. I would recommend.Rooms: Beautiful and comfortable rooms
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November 2023 by Cliff Wittig
Great location in a semi-rural setting just East of the USF Campus and West of I-75. Rooms are always fantastic, the Staff friendly and accommodating, and the location is just a few miles from amazing food and shopping options.Will definitely stay here again when in the area.
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November 2023 by Cindy Young
Everyone from the front desk to housekeeping was extremely nice and helpful. Miss Betty is a doll and made sure my room was acceptable for my wheelchair. We travel often to the casino and this hotel will be our go to place to stay. Our only concern was the sliding glass doors to the patio on the first floor did not seem securely locked (just a bar across the one door) and there is no fencing around the property to keep out non guests. It is a nice area so we weren't too worried but there should be locks on the doors to the outside especially on the first floor. Other than that we were very happy with our stay. Ps there's a Wendy's and a Dunkin right next to the hotel!
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November 2023 by Caroline Onwuemeli-Peters
11/11/23 @5:37PMI would like to provide an update to my original review below. Post my review, I spoke with customer service and they opened up a customer complaint case. They shared my concern with the general manager, who then comped my one night stay which was a very kind and appreciated gesture. The general manager also followed up with me and needed clarification around my statements regarding the apathetic staff member and management not following up. I explained the following:"My comments regarding the gentleman on duty being apathetic was based on his response to my concern. He did not offer me another room, he did not apologize for the cockroach being in the room., nor did he state that he would follow-up with management regarding the matter.In my professional experience, when staff respond without a plan of action it gives the impression that they are unhappy in the workplace, are not well compensated, and do not have faith in their supervisors that patrons concerns will be adequately addressed. Which led me to believe that the supervisor would most likely not address this matter."Nevertheless, after speaking with the general manager, he explained that pest control will be making a visit to the grounds to ensure the cleanliness and safety for all patrons and staff.I want to say kudos to the general manager for going above and beyond to address this matter and acting so swiftly. With that said, I rescind my comments about management not addressing this matter. It is comforting to know that my voice did not go unheard. Therefore, I have changed my star rating as excellent customer service can go a long way.Sincerely,I wanted to give more stars, but given I had to kill a cockroach and the gentleman on duty was quite apathetic about the possible infestation, let's me know several things:1. He knows cockroaches are a problem.2. The staff is not well compensated.3. Upper management does not plan on doing one thing to address this concern.I will say that the renovations that have been done at this establishment is nice; however, they failed to address their noisy AC/Heat units which made getting a good night's sleep impossible, along with knowing that creepy crawlers are running around; so unfortunate.Rooms: Rooms sizes are decent.
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October 2023 by Travis H
The hotel has been completely renovated. That's a positive, but the structure and design is still very much antiquated. The rooms were clean but was difficult to sleep due to how loud the air conditioning unit was. The layout was a bit odd. Overall a reasonably priced place to stay for 1 night if it's convenient.
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October 2023 by Nick Sorrell
Staying here is the final stop on our honeymoon tour. We decided to stop in the bistro for something to eat and got to meet the amazing junior cooked us both a lovely meal accompanied by a bottle of wine junior put so much effort into the meal to make sure it was perfect for us we finished our wine by the pool watching the flames flicker in the fire pit junior then appeared with a gift and a card congratulating us on our wedding he is a real credit to this hotel. Thank you juniorFrom nick and julie
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August 2023 by Angela Hale
The service here is impeccable! The kind and caring staff is amazing! I ordered a late dinner and the young gentleman named Jr. is a TRUE professional!! He made me a delicious meal and brought it up to my room. I had been at the VA hospital with a sick father for 3 days and needed some rest. Jr. demonstrated exceptional people skills and customer service!!! GOD BLESS YOU! The nice young lady who ran the front desk was also amazing!!! Beautiful people here!!! when I find out her name, I will post again. She deserves to be recognized by name!!
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August 2023 by Jessica Judkins
The room was a simple room. It was fine checking in, but returning to the room at night we were horrified to find our luggage and bed crawling with roaches. Unfortunately there was nothing they could do as the hotel was sold out, so we ended up leaving in the middle of the night to find a new place to stay. It was a terrible experience. Would never stay here again. Attached are pics of some of the roaches . Ones squished bc i killed it as it ran from under my suitcase ? and the other was one of many smaller ones crawling around the desk area and bed.
