-
January 2024 by Juan Lopez
I went there to pay my bill ,and this Puerto Rican fat lady was super rude ,talking back to me and telling me that I didn’t have money cause i was a cricket custumer ,also was talking about how she’s gonna smoke a blunt cause she hated the cricket custumer ,didn’t want to take out my insurance ,cause she was not gonna have nothing negative on her store .this is the worst store is just guetto and I don’t recommend this store to no body ,their employee just will fight back to you like they about to hit you .
-
January 2024 by Aliesky Azahares
excellent
-
August 2023 by Maritza DeJesus
Maria was great.
-
July 2023 by Maritza Merino
Maria was great.
-
February 2023 by Alfonso Cruz
Terrible service, the assistants are incompetent and the manager is a very arrogant and despotic woman.
-
August 2022 by W Elsiwi
I came here today to fix my calls problem. The lady opened my account and asked for $10 to replace the SIM card. I said No this is not my issue Cricket should cover that. I lift the places to the store on bears, the lady there asked for my ID and she said as the account is not under my name she can't help... seems like the policies is applicable only when the costumer says no.
-
April 2022 by DENISE BEST
I LOVE THE PEOPLE AT THIS PARTICULAR STORE. I'M AN ANGRY PERSON AND THEY TAKE IT AWAY. I APPRECIATE THAT AND THEIR SERVICE. TY
-
January 2022 by Connor Murphy
Unfortunately, Cricket has major issues when it comes to bring your own device and hotspot functionality. I specifically chose a plan (the most expensive unlimited plan) to be able to use the hotspot data allotted. My Motorola G Power 2021 was checked with its IMEI by the staff and was deemed compatible. However, if you read the fine print of the terms, Cricket gives a disclaimer BYOD functionality may be limited, such as in the case of hotspot, but I did not realize this when I made the purchase. I later realized BYOD issues with hotspot on Cricket are well documented online. I would have felt better if I got a refund, but Cricket's terms also say no refunds on bill payments. I paid $100 (with activation fees etc) for a plan I used for a month. I realize a lot of this is directed to Cricket corporate, not this independent seller, but I'd like others to be informed on the product they are selling. Otherwise, service here was unremarkable. I recommend chosing another network provider if you need hotspot access while bringing your own phone.
-
December 2021 by shelley chandler
Hello just wanted to say Natalie at the Fletcher location extremely helped me out trying to change my phone to a different phone. She went out of her way to assust me and also called customer svc to help ne. She is a very helpful svc provider.
-
December 2021 by Muds Kipper
Great Cricket location. Extremely knowledgeable and helpful staff. And a very interesting clientele. :)
-
September 2021 by Qaisar Maqbool
Internet is not good of Cricket sim
-
May 2021 by Mark Bertsche
Ariana is amazing. This young lady spent at least an hour and half working on a hardware problem that I had with my ATT Nighthawk Hotspot. I have been to 2 other local Cricket stores and the employees were either too disinterested or lacked the knowledge that Arianhas. Luckily Mondays are their slowest day. But even so she helped probably a half dozen other customers. I highly recommend this store and especiallycially Ariana for tough problems.. either
-
April 2021 by Yarii P
Ariana great customer service helped me get a phone for my brother I spend literally 3 hrs and she was very patient and super nice it was worth the wait they made me laugh and cracked a couple of jocks and let me just say Joshua the Dm has a great team at this location and they all go to infinity and beyond for the customer to be happy and get what they came in for I will be back to this location soon thank you again Ariana ‘ Joshua ‘ and Viv for making the best waiting time .
-
February 2021 by Tabril White
I had a hard time getting my phone to work properly but the customer service from ariana was great and she has been ae to fix it
-
December 2020 by Angie Will
Staff was very nice!
