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November 2023 by Michael Wood
This facility has raised rates several times with no added services. They offer no access to their dumpster and threaten fines for anyone caught on their camera attempting to use it. Access is restricted at 10pm daily, but I have been denied access several times using my access code before 10pm. The staff at this location lock the restroom door when they leave at 6pm, despite the fact that you have to have an access code to enter the building after business hours. They do keep the building pretty clean.
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September 2023 by Pat Jarvis
Tom has been super nice and helpful. Really like this facility.
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September 2023 by Nichole Amica
After calling to reserve a 10x10 ground storage unit, I arrive at the storage facility and my unit isn’t even in their system. They had to process a refund of my deposit I paid which takes days to show up and recharge me for the unit in order to activate it. They did not give me a ground unit. Poor communication within the company.
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September 2023 by Sara D
Facility was clean, safe, secure, and climate controlled. My big complaint is after storing our property there, they increased the monthly price from $65 to $88. They didn’t do $70, $75, $78, etc. before jumping to $88. Double-digit % increase is ridiculous. While I would’ve used them next year to store college dorm items again, no thanks.
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August 2023 by Haylie Waring
I am very satisfied with my experience at Prime Storage. Brian was extremely helpful with my move in, facility is very clean and orderly, and staff is friendly. Highly recommend Prime Storage!
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June 2023 by Jorge Zayas
Great secure facility. Extremely friendly and knowledgeable staff.
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June 2023 by Karen Corson
When we first began renting the place was always clean. Now, it is dirty and the bathrooms are always locked. We want to find a new place.
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May 2023 by Sabrina Cire
DO NOT RENT HERE. 0 stars is more accurate, Brian the Manager is very flirtatious with blondes but treats minorities subhuman. Quite ironic that he is also black. I paid for 24 hour access for 3 months but Brian canceled it without informing of when & why. When I questioned him yesterday he just stated, "oh you're just finding that out"? 0 stars for customer service, 0 stars for intelligence and 0 stars for the safety of women. DO NOT RENT HERE.
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April 2023 by Marvin Haines
Very clean facility and outstanding staff. They are very friendly and professional. I recommend this storage facility to my family and friends.
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March 2023 by Ms.D Marshall
The facility itself is nice as well as the staff. However, each time I've come there's been homeless or people living inside the building. On 2 separate occasions the police and the forensic vans were outside. Overall just doesn't seem like your belonging would be safe!
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February 2023 by Andrew Rhoades
Great location! Very easy in and out drive through. Elevator is close to front door and makes it very easy to move in and out. $19 protection plan was added to my $31 unit and with tax made it $56 a month. Stayed for a few weeks and then moved out with no fees.
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September 2022 by Carol Moore
Setting up a unit remotely was easy and everyone we dealt with was pleasant and efficient. Jason at the storage unit was particularly helpful.
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September 2022 by Sophia Alonso
Hassan provided us with quick service and efficient customer service. The ease of checking in we highly appreciate. Thank you Hassan and Prime storage
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September 2022 by Pierre Khoury
Great service. Great location. Friendly staff. Super clean and secure!
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August 2022 by Rick Lang
Josh the manger was extremely helpful during the move process. He had a very friendly demeanor and actually connected me with another customer that was able to utilize some of the items I was donating. Saving me time and effort. AAA+++
