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January 2024 by Lana Shlyakov
Customer service aspect was pretty good- Justin was great and very helpful. The cars -- ahh could be better. I originally got a car that was badly maintained -- Noticed that error message came on immediately that it was out of wiper fluid but I didn't really say anything since I was in a rush and could add some myself. Few minutes later, the check engine light went on. So, I called and after being on hold for about 20 minutes got ahold of someone who told me to come and exchange the car. Exchange was easy, other then it being kind of inconvenient to have to take time away to do it at all but otherwise an easy process.
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January 2024 by Chester Hoover
Was great very friendly
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January 2024 by Joni Nelson
They did a great job. Good customer service
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January 2024 by Alexander Harrison
We had a company truck break down and rushed to get them all of the information needed. The rep over the phone just seemed like they didnt want to write the rental up simply because it was close to closing time.Go somewhere else for any commercial rental needs.
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January 2024 by Harold Gonzalez
Had an excellent experience at the Enterprise rental facility on Hwy 60 and US 301 in Tampa! I rented a car for a month, and the employees went above and beyond to ensure everything was smooth for me. Their exceptional service and commitment to customer satisfaction truly stood out. Kudos to the team for making my rental experience outstanding! Highly recommend this location.
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January 2024 by Jennifer Jasper
We rented a minivan on 1/12/24. First they attempted to give us a vehicle with completely bald tires. When they took it back to inspect again, it failed inspection. They brought us another minivan, when we noted that it was due for service according to their own sticker, they stated they'd do it when we brought it back. Got it home, and then it refused to start, shorted out the electrical panel, and gave a series of alerts including service needed on gear shift, oil change needed, electrical panel service, and low battery. It was not safe to drive. We tried to return it the following morning, only having added 8 miles total, and it was a huge hassle. We decided to drive to the airport and rent a minivan from there. Do not trust this location.
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January 2024 by yuralmis deschapell
Good treatment
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January 2024 by Jingyu Wu
They gave me the wrong document in the car with different plate # with the number on the car. I called customer service about a wrong ticket but no follow-up emails or any contact.
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January 2024 by Arthur Wright
Excellent service at the Brandon location off of 60 and 301. Car i rented was clean and drove great. The team were quick with handeling my car rental process. Communication through insurance and their team was seamless. Thank you.
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January 2024 by anand k
Great service, I loved the experience, i wanted a big car for a family trip and was skeptical how much bags will fit into different models so I went there to check it myself and they were so helpful to show me all the different models. Jessalyn the manager over there helped me to select latest model of Chrysler Pacifica which suited my needs exactly. Jessalyn explained all details and made it so easy to book the car and I had a wonderful experience.
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January 2024 by Mimi Rodriguez
When in need to rent a vehicle I always choose Enterprise Rental they have Great customer service, they are professional and helpful.
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January 2024 by Lance Dowd
Tim was great. He got me back to the bodyshop quickly and safely.
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January 2024 by Mike Mularoni
Great experience here. The car was clean. The staff is great at this location. Highly recommend. Thanks
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January 2024 by Eric Yarbrough
Easy car rental experience. Car was clean, service was fast.
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January 2024 by Jiselle Hill
Great service I love doing business with this company.
