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December 2025 by Nick Clemente
I am always wary of storage places so I came into this looking for the worst. However, we are moving to a small apartment and needed a place to store some important items we aren't ready to downsize yet. With that in mind, I found Extra Space Storage online and gravitated to it because it is the closest storage unit to my new home. I did everything online and it was a breeze...the price was fair and the set up took only a few minutes. We wanted our rental to start the very next day and that was no problem either.
When we showed up the first time, we were met by a super nice gentleman who welcomed us, helped me set up the app to gain remote access to the front doors, and gave us a quick class on how everything worked. They had free carts and a huge elevator for our use. The unit was clean, the lock they provided worked well, and my wife and I were able to completely empty our car and load our unit in just a single trip. I walked away in just a few minutes marveling at how easy everything was.
We went back this morning to drop off another load and we were in and out again in under ten minutes...love this place. I realize it is a pretty simple business, but they have everything laid out well and if you need customer service they have that too! Highly recommend if the location is convenient for you like it is for us.
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October 2025 by Mila M
I recently tried to rent from here after seeing all the great reviews and I deeply regret it. Jay Levy was extremely disrespectful and rude to me over the phone to the point that it made me anxious. No one should ever have to deal with that. I simply want my refund and to stop all communication with someone who makes me feel uncomfortable. I asked him to send me a release form for the lock of my unit authorizing them to access it. I no longer had the key and I was not interested in renting it for the reasons below. I went to the office to do so during the timeframe they specified, and he was apparently at lunch.
There were several issues:
1) Challenging to get in touch with the store manager
2) The unit was filthy and I had to sweep and mop it
3) There was someone in the unit who was apparently staying there even though the facility says he was not (inflatable mattress, tv and cable hooked up). Whether or not he was, when I brought this up to the manager, he laughed.
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October 2025 by Thomas Faucette
The sales person was very knowledgeable and professional. I was impressed with how quickly I received my unit.
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October 2025 by Operational Psychologist
I rented a small unit to store a crated object. Unfortunately the crate was larger than the shipper had indicated and was too large for the unit. The Store Manager (Jay Levy) easily noted the unit’s size disparity for my storage needs and quickly arranged to have my unit changed. He was professional, kind, considerate and knowledgeable. This is a military/veteran friendly business that generously offered a military discount. I highly recommend this location, Extra Space Storage and Jay Levy.
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October 2025 by Demond L. LaBoy Sr.
Very nice staff and front office. Took time to inform me other every step.
Thanks !
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August 2025 by Heather Stoeffler
Super efficient and clean!
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August 2025 by Giselle Garcia
Walked in to check on pricing and unit space and was assisted by a very nice and knowledgeable young man by the name of Mike. Everything went smoothly. Rented the unit and was on my way in just a few minutes. 10/10 experience.
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July 2025 by Gerald Germino
Amazing customer service I would highly recommend this extra space storage.
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July 2025 by Riann Gonzalez
Stephanie was a huge help and made the process easy and painless! The facility is newer and nice.
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June 2025 by DealhsHand1
This place is great for storage and the employees are 100% helpful
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June 2025 by Ice Sanchez
Excellent place to leave your stuff at
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June 2025 by John Wansink
Love this clean and well organized storage facility. We worked directly with Jay Levy who was professional and very helpful. Jay explained all the in store and online promotions so we could get the best deal!
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June 2025 by Eric Duncan
Quick and easy. Jay in South Tampa was AWESOME!!
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May 2025 by Jan
Jay is wonderful!
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October 2024 by Logan Livers
Easy access and key retrieval
