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November 2023 by Andrew May
It seems like it's the luck of the draw here with rooms, our room was dated as others have stated. The biggest issue was ants! Yes we know Florida has ants, we found most of them in our room. Considering you have a maintenance team on site that someone would have been aware of the issue. Not overly impressed with the breakfast either. I spend 40-80 nights a year in Marriott hotels and this year this was by far the worst out of all of them. Very disappointed and a last minute price increase just because I switched our check in? That was the final insult, an extra $40+, maybe that was the ant fee! Sorry to be cynical but really upset with this stay. There are better options in that area, will never return to this location.
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November 2023 by Jason Neff
DO NOT UNDER ANY CIRCUMSTANCES STAY HERE. This is the worst hotel I have stayed at in many years. The issues are almost countless. 8 different keycards that didn't work (3 separate trips to replace after they deactivate within 2 hours). Terrible breakfast. Massively noisy AC units that are ineffective. Terrible soundproofing. Flickering lights and poor lighting. TV that did not work at all (nothing but "snow" - no channels)...and was MAYBE 21 inches and 10 years old at best. Terrible neighborhood area with boarded up real estate nearby. When we had to go for the 3rd time to get new keys, I had had enough and told them I wanted to cancel my second night stay of the 2 night plan. They then told me despite all these problems there was NO manager on duty and no way to contact one until tomorrow...on a SATURDAY night - busiest night of the week for them probably. This place is just terrible. So terrible that we and several other soccer families checked out and went somewhere else for our second night stay.
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November 2023 by MJ
Great customer service..one thing was that I stayed there 2 weeks ago with great price..returning 2 weeks after, prices double! That was very
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October 2023 by Bill Crinigan
Older Marriott property, good location, would stay here again.
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August 2023 by Christina Ramette
Your hotel is a trap house at best. The Elevators only worked ONE time while I was there. It was for "Routine Maintenance"- there was someone on the 2nd floor who was a stroke victim and couldn't get downstairs and go enjoy her vacation because of it. FIRSTLY WHY would you put someone handicapped on the 2nd floor. on what planet? If the hotel had caught fire- elevators can't be used, period. The room I was in was clean, but the air barely worked and was so loud i had to play music to be able to not focus on it to sleep. The phone to the hotel also were not working and they told us to call the front desk with our cell phones, but no one answers- once again being forced to go down the stairs. I had SO many issues with my keycard to my room. I had probably 10 of them during my stay. I arrived back from a Concert on August 5th and had to go up and down 5 times before I had a key that worked. The gentleman working this morning 8/6 had multiple people complaining to him in which he just stared at us and didn't apologize, nothing. This was by far the worst hotel experience i have ever had. I've stayed at $39 roach motels that were better than this place. Parking is also atrocious it shares a lot with another hotel. You'd think a company with 2 building sharing a space would have the common sense to realize a parking lot that size can't fit even half the vehicles if both hotels were full.
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August 2023 by Jeff Shroyer
A great little Marriott property, close to everything. The staff here are alll very friendly & professionalI would like to single out Natalie at the front desk overnight. She is a wonderful ambassador for the Marriott name. Professional courtesy above & beyondThanks !!!
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August 2023 by Hayse Harrison
First room had an air conditioner with a buzzing noise, the second had a funky old smell. Elevator stopped working mid way through the stay so had to take the stairs. Staff was unapologetic and rude about the whole
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August 2023 by Matt Huson
Tvs/cable sucked. Breakfast was fast and limited. Workout room should be called treadmill
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May 2023 by ALBOE
I had the pleasure of staying at this lovely hotel for 7 days. God, I wish it wasn't a business trip, so I could really enjoy it. The free complimentary breakfast was great every day. The bed was surprisingly firm but still very comfortable. The room service was excellent. (Not food room service, I mean cleaning.) The mini fridge comes in handy with any leftovers one may have, and lastly, the number of lights/lamps in the room kept the room from feeling like a typical old run of the mill hotel.
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May 2023 by Chris Burton
This hotel “smells like ears” as my wife put it. The hotel has a funky smell to it, the room was different but even worse. Definitely an old hotel. No keyless card entry. Find another hotel if possible.
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April 2023 by Yvette
Internet and Tv did not work. Lack of parking. Front desk didn’t answer the phone. Power went out. Young guests were allowed to run up and down the halls at night unshushed.
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April 2023 by Rick S.
This Fairfield Inn is a mixed bag for the brand. On the plus side, it is conveniently located to I-75, has a great cooked breakfast (eggs, sausage, mini-quiches), generally clean rooms, and friendly and accommodating staff. On the negative side it is a bit tired, the exercise room is small, pool needs a vacuuming, and the fixtures seem like they are getting to the end of their service life. I've stayed here a couple times for work, and one time I opened the tub spigot and got a huge cloud of grey water out. The sink sputtered quite a bit as well-maybe they just finished some plumbing work, I don't know-but it just has a feel that it is in need of a refresh.It's a decent place to stay but probably not my favorite.
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March 2023 by Carlos Ruiz
If you don’t have to, please don’t stay at this hotel.Definitely some shady stuff going on at night. Marriott should pull their name out of this facility.Dirty and run down place!!Only good thing about this place was the girl in the front desk. She really tried her best with a bad situation and it showed.
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February 2023 by M L.
We stayed here 1 night & it was everything promised-- a good room for the price. The room was large & had a nice view of the pool. Breakfast was typical for Fairfield. Overall, we had a good stay.
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January 2023 by Eric
This place needs some serious updating. Felt like I went back in time. I wonder is there was flooding or leaking because I asked for 2 different rooms due to a bad humid/mildew type smell in both rooms. The free breakfast was also lacking. The showers were warm and bed was decent. I wouldn't recommend this location unfortunately.
