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February 2024 by MILDRED BROWN
ALWAYS GET IT DONE
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February 2024 by Alyssa Quarles
Marcos G. helped me deliver a package, very kind and helpful. will be back again.
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January 2024 by Darlene Euhus
Very courteous and helpful staff.
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December 2023 by Sizak
Service here was good. They helped me track down a package a driver failed to deliver and get it to me as soon as a driver got back(had to wait 25 minutes for the driver to get back from his route). Only minor complaint would be there's not always a staff person in the front room so people walking in often wonder if there's even anyone working.
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December 2023 by Joy Caswell
FedEX is TERRIBLE!!!!! I have a signature on file for my packages to be delivered and this is not happening. The driver has not left my package for two day now. I called customer service yesterday and they confirmed my signature was on file and the package would be left today and not to worry. Guess what, today came and the package was not left. All customer service does now is apologize.The driver is not going to like what I have to say when I leave him a note for tomorrows delivery. DO YOUR JOB!!!!!
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December 2023 by Tyson Kennedy
Shipped a reptile. Will be doing it again soon. If customer service was better, they'd get more business and stars. Their call centers screw over the people in the front lines and at ship stations. Your call centers are the worst! People at the ship station deserve better!
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December 2023 by Domino
Highly Unorganized. Missed my package drop off (couldn’t sign at 11A because I’m at work) arrived at the facility when I was informed to pick it up. Drove an hour to pick up my package and was informed “ the package is being returned to sender’”When asked why it was being returned to center and why I was told to pick it up, the information I was informed is “ they’re supposed to put a reason, but they didn’t”After I arrive home, I see that is now been loaded back onto a truck at this facility to be returned. Three hours after I arrive there to pick it up.When I called, I was informed that no signature is required for the return. So why is the signature required for my home which we have specific safe boxes yet? It’s being returned and does not require a signature.?Attempted to call back on the phone to get clarification, and the automated system is refusing to get me to a live representative .
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December 2023 by yadira rosa
Great service!! I love kenndra she's very sweet and always helpful
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November 2023 by dayanara garcia
Went to send a package and didn’t have my id they told me I needed to bring id went to go get it came back lady didn’t even check my id and other employee was just there in the phone !! Wasting peoples time
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October 2023 by Roy Truxton
Great efficient service with helpful staff
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October 2023 by Allie
Unreliable, don’t expect to receive your packages on time. We stayed home from work and waited all day for a package (which was already a day late) so someone could sign for it, then we checked and they claimed they attempted delivery but we weren’t home … ??? No one even knocked or rang the doorbell. When we called to try to reach someone about this issue, we sat on hold for 20+ minutes, before we were hung up on. I finally spoke with an employee at the facility, who was incredibly rude, refused to even speak to me let alone help me, said this was not a phone number I was allowed to call (even though customer service gave it to me to call), and then hung up on me. Now we know: don’t trust FedEx, don’t expect any help from customer service, and don’t expect your packages to be delivered efficiently or professionally. This location is especially bad.
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October 2023 by Kelsey Leggett
FedEx missed their delivery window and then sent my package 25 minutes away when there are multiple stores within ten minutes. They want you to wait around all day for your package but also not deliver it when they say they will. I would never electively do business with FedEx after this experience.
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October 2023 by Supun B Attanayake
Fast and convenient place to ship items. Only two staff personnel onsite.
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September 2023 by Catalina “catalinany” Contreras
Is not open on Sundays as all the info resources said, even FEDEX phone Representatives have same information open Sundays 9 to 1 pm.Make sure you don't waste your time is NOT OPEN ON SUNDAYS.
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August 2023 by Jordan Anderson
I sat in the lobby for over 5 minutes before anyone would even come to the front of the store to help me. Super unprofessional and unhelpful
