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February 2024 by Janelle lynn
I just want to say how lovely Ms.Alex treated me. She stayed calm and was very patient with me even though i was very frustrated with the new machines. We need more ppl like Alex is this world!!
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December 2023 by Tae 123
Alex was extremely nice and helpful!!! Was in and out under 10 minutes shipping 2 packages. Always have great customer service here
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December 2023 by julio virgili
Very rude to customers, remember you all will be out of a job if we stop shipping with FedEx and specially from your store. So shape up.
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December 2023 by Amber Fulford
People in the office were fine but my 2 day shipping package was not delivered on time (or even 2 days late) and the recipient was out of town when I was told it could be delivered (3 days after the shipping I paid for). I asked to have it returned so it wouldn't be stolen or ruined and now I'm told I can't get a refund for a delivery that didn't happen because I got the package back eventually. I would recommend any other shipping company
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December 2023 by Laya_ NowNForever
Wow Anthony is very customer service oriented. Really helped me out a lot. I love his positivity
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October 2023 by Sachin Raj
Only fedex packages only stolen in the South Tampa area? I have no issues with Amazon, UPS and USPS.The drivers take a picture near the door step and it disappears right after. We get the notification 30minutes late. This is the W Lykes Ave area. Whoever pretended the delivery returned the package it's a health care kit.The managers! please do something about the missing packages problem in the area. Again I'm saying again it's always fedex that has bad delivery experiences.If you are the store manager communicate it to the delivery driver's manager. It just brings a bad reputation on you as a whole.
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September 2023 by Colleen McGowan
Dylan was superbly helpful professional and patient. He’s terrific!
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August 2023 by Lärs Vega
horrible customer service i dont event get the point of this store. the workers do nothing . they dont accept cash. just goto the library or DIY
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August 2023 by romeo zanbour
The manager or supervisor was very friendly, helped me design & create a custom banner and printed it in store very quickly
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August 2023 by Katrina Davis
One person up front helping customers been here 15 min. Yes another employee is in back
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July 2023 by Brandi
Incredibly poor customer service at this location. I was shipping an item through my University, which is tax exempt, and I was still charged tax, even after confirming with the representative several times that I wanted to pay for a box separately. The clerk was rude and had no remorse or care to refund the tax or transaction, and I had to call and email FedEx offices in effort to get the tax refund. Not only that, the clerk was unprofessional and dishonest because they mentioned that they were not able to tax exempt a purchase made through a shipping account. I have done it before and my administrator's told me that that can be done. This is not conducive for a positive customer experience.
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May 2023 by Sy Sandhu
Came to ship something overnight and Alex was very helpful. No wait and she got us in and out in less than 10 minutes. Kind of surprised one day shipping to New Jersey was $178 but sometimes you have to do it.
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May 2023 by Kenneth Williams
Went in for shipping assistance with a large package. 1 person working on a Saturday. Totally ridiculous considering how much business coming through. Profits over customer service. (Where your profits come from)
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May 2023 by Ms Doloris
Thank you, Alex, for all your help on picking out the perfect resume paper for my job fair tomorrow.
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February 2023 by WALLY WOOD EATS
Busy print/ship shop. Its in the corner of the plaza. It only has one way in/out so it can be a pain depending on time & traffic. Usually plenty of employees & line is quick. I go here monthly to print & fax. Good location on Fowler. They charge 79cents a page with tax included so make sure your not printing anything you don't need. Also they don't take cash so a card will be required.
