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December 2025 by Cool Dad
Great selection and customer service. Thank you Ken for helping and your suggestions
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December 2025 by Josh Fisher
If I could give zero stars, I would. This has been a complete comedy of errors — too many hands involved, constant misguidance, and an exhausting waste of time and energy.
Their focus is clearly on securing the sale and moving on, not on delivering anything resembling a consultative experience.
If you have options, I strongly recommend choosing a different provider for high-end appliances.
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November 2025 by Keith Caranante
Enjoyed working with Ken. Very accommodating and professional. They had everything we needed for our home.
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November 2025 by Tammy C.
Beautiful showroom recently remodeled and looks great
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October 2025 by Gigi Espinola
It took me 2 months to get a price on some light fixtures because, evidently, only one guy can answer questions, and he was out a lot. I shopped in July, followed up multiple times, and received an answer in September.
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August 2025 by Al Sacco
Great place with a wide selection at fair prices.
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July 2025 by Carlos Arguello
People are very helpful. I’ve used them many times on remodels.
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May 2025 by Renay A
I used them to outfit my whole house at one point for a gut remodel. Yesterday I went back for a much smaller job- just need to replace a kitchen faucet. Salesman treated me like I was wasting his time, then quoted me $1000 more (yes literally that much) for a faucet I found elsewhere the day before. As I was leaving, the same salesman suggested I take the stairs instead of the elevator that was open in front of me. Let’s just say he had bully vibes and I’ll leave the bad feeling I left with right here. Byeeeeee
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April 2025 by Erik Allard
The store in Tampa is closed. I liked going here because was center between home depot and lowes. Company is good and good product just giving one star because not there
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April 2025 by Christopher Schaefer
1 expensive ceiling fan and 1 expensive lightning fixture in less than 18 months both stopped working. Whenever you call to let them know the situation they don’t seem to care and aren’t able to find your order. I wouldn’t recommend.
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February 2025 by David
Great selection.
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December 2024 by Rob Price
Your sales representative Matt Matteson went above and beyond in assisting us over the course of 1.5 years. Matt was proactive, attentive, responsive, and professional each time we needed help with one thing or another. In the end, we have been very happy with all of the items we purchased and very happy with the exceptional support we received along the way. A+++
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October 2024 by Julie S
My husband and I are building a new home in Tampa and we’re very overwhelmed with the lighting decisions. We had several lights picked out but were unsure of our choices and feeling pretty stressed about getting this portion of building a home finalized. We met with Ken Martin to discuss our choices and he couldn’t have made the process any easier. Choices that we had been struggling with for over a month came together in less than 2 hours when meeting with Ken. He thoroughly explained colors, sizes, and style of lighting that made our decision really come together. We can’t wait to see all that we have chosen in our home. Thank you, Ken!
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September 2024 by Pasavi
Beautiful showroom
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September 2024 by Edward Suh
I have multiple homes but this vacation home has an emotional association. Since I was a child, I’ve always wanted to have a custom home in Boca Ciega bay so I wanted to be involved in the design process more than before. Maybe the way I was dressed or maybe because I was 20 min late but the consultation did not go well. I’m a guy that doesn’t understand much about fixtures, design and plumbing but most of my questions were met with visible irritation and hostility. My excitement before arriving changed to embarrassment and disappointment. The appointment maker informed me that with the amount of things I needed for the home that my time with the associate should be a min of 2 hours. I left in 40min as she seemed waiting for me to leave. I asked her to send me the quote and pictures of the few things I picked out. I planned to get the rest later in a new appointment. She sent the info to a wrong address. I gave her the correct address and asked for pics. No response so I called another company kind of gun shy about asking too many questions. But to my surprise, the other company’s consultant was out of this world helpful and professional. Her response with quotes and pics were less than 1 hr. Truly can’t understand how there’s that much separation in customer service in the same business market. I ordered everything from the competing company.
