-
October 2025 by Amorosa Dama1
Tomas and crew were Excellent Movers and are truly a valuable asset to your company!
-
October 2025 by Mark j
Phil was great! Very knowledgeable, and very thorough. I have no doubt that our move will go flawlessly.
-
October 2025 by Nancy Makar
Phil was extremely professional and knowledgable. He was thorough and easy to work with. I would highly recommend him.
-
September 2025 by Emilee Stein
This was my third move with First Class and I would never use another company!!
-
August 2025 by Larry Black
Moving crew was fantastic.
-
August 2025 by Hannah Williams
First Class accomodated every aspect of what was a complicated move that involved coming in and packing things after we had already left, picking up from two locations with smaller, shuttle trucks, reloading it all onto a big rig, then having to deliver it all to two different locations, again, in a smaller shuttle truck, which is no easy feat. As with any move, there were some unexpected surprises and things that had to be contended with along the way, but I can’t say enough about the crew who transported every single one of my earthly belongings across an array of states and delivered it all with such good cheer, competence, helpfulness and attentiveness. My thanks go out to them — Lazlo, Jose (aka “Papi”) and Mikey — for making something as fraught as a big move into such a positive experience and dealing with anything that came up along the way with great attitude and problem-solving skills. The delay we experienced due to a mechanical issue worked out to our benefit in the end, so don’t sweat the small stuff. Laszlo certainly didn’t and we just can’t say enough about them. They worked tirelessly with good cheer and genuinely like working together — all of which made an incredible difference and left everyone on our end with big smiles on our faces which is something you don’t expect to be wearing after going through one of life’s more trying ordeals. They took care of everything and magically made making a major geographical move into a memorably happy experience. They also became local celebrities here, astonishing everyone by getting their trucks in over some notoriously precarious hills. They deserve kudos all around!
I shouldn’t fail to mention how I wound up choosing North American. I had used them over a decade before to move to their home base of Florida from up north and also had nothing but praise for the people involved in that move and North American as a national company. After all of the stories of awful things happening with peoples’ things going missing, being held to ransom or disappearing or being destroyed, I decided to get quotes from two additional companies, because my move was complicated and involved not only all of the logistical complexities mentioned above, but transporting a Sleep Number bed, a car, some large paintings and a rather heavy incumbent stepper and sleep recliner. The first company told me that they didn’t transport vehicles and didn’t KNOW how to break down Sleep Number beds, so I would have to find other people to do those things on my own. I felt the move spiraling out of control already. Steve Gates arrived on time and presented in a very professional manner and dress that we haven’t seen in a very long time. He asked questions about the details of my move and told me First Class had people to do all of these things — disassemble the Sleep Number bed, crate the art and ship the car — and all of it would be included in their price quote and not to worry about all of the difficult logistics I outlined of how my dream move would unfold, that they would take care of everything. The third company (which advertises extensively on TV, widely promoting the safety aspects of their services) said they could also take care of all of these things for me, but their quote came in at DOUBLE what First Class’s was, while the other company, was 30% more expensive without the car or the bed. In fact, First Class/North American’s quote was only $1,200 higher than my move with North American 11 years ago, even though I have twice the stuff now and a much bigger car and art to be crated — astonishing! Amazingly good value for the money and expertise, so, of course, I went with them and I hope you will, too!
-
August 2025 by Robert Juman
Denise, Kelly, and especially Felicia took great care of us and made sure the move went off without a hitch. Felicia in particular goes the extra mile (no pun intended) to make sure the move goes smoothly.
-
August 2025 by Melanie Love
Awesome move. Couldn't have been better coordinated. Kelly McNally walked us through the entire move, was able to visit on day of loading, step-by-step she was with us all the way. Kelly helped us move our brother and sister-in-law to Washington State. It was a small move, but could have been very overwhelming as they are in their 70's. Thank you so much Kelly and Michael (the driver) was awesome. He moved them in on Sunday, set things up, and made sure was all good.
Thank you again
-
August 2025 by chris wolfe
I have had several horrifying experiences with movers in the past. I found first class on the Better Business Bureau website. My experience truly was first class from my first call to get a quote until the time my movers left. Thomas was the Head of the two man crew that performed the move. He was very communicative And he and his partner were extremely efficient. It went smooth and they were flexible with any special requests I had. Kelly was my moving coordinator and was amazing as well. She made sure I had no further questions prior to the move and when she called on moving day to see how it was going so far I told her it was actually already done and had nothing but praise to say to her. I will definitely use this company again in the future and highly recommend it to anyone reading this.
-
July 2025 by Diane Lynne
I made an appointment for 3PM on a Monday. No show -- no call. I called and was rescheduled for Tuesday at 2PM . On Tuesday at 10:30AM, Phil the agent called me and said he wanted to come at 11AM since he was ahead of schedule. I was at a meeting and had another one after that. I told him I was scheduled for 2PM and he insisted coming earlier. So I had to change plans and he came at 1PM. very rushed did not go over anything with me. Said he would e-mail me the results. I felt because I was a single woman that he was so unprofessional with me. I needed a one on one explanation. I called the next day and he did not give me the information I needed satisfactory. I still do not understand why It will take 3 days to load my 1 bedroom apartment that had very few items and 2 weeks to make my delivery. I am a Senior Citizen Single Woman and I need to have more respect. Definitely Not FIRST CLASS MOVERS!!!!!!
-
July 2025 by Lena Captan
First Class is First Class!! Thank you to the Whole Team for making my move Easy!!
-
June 2025 by Judith Kiersky Sperling
Difficult move from the Southwest (2 bedrm home) to a small apt in NYC. Danielle & hdr driver Danny took very good care of me & my things!
-
June 2025 by Valerie Ciudad-Real
This was the best office move we have ever experienced! The crew were excellent and took great care of all items moved. I would recommend this company to anyone needing moving services!
-
June 2025 by Ryan Richey
I could not say enough good about this company. From the initial estimate done by Phil, the coordination by Danielle, to the actual moving by Ricky and Derrick. The smoothest, professional, relaxed experience out of my 10+ moves. Nothing was damaged or broken. I cannot thank the people who made our dream of moving from Florida to North Carolina happen enough. 5 Stars and then some!
-
June 2025 by Joyce Paulin
First class Moving Systems was first class all the way -starting with a very personable representative ,Steve Gates- he was knowledgeable- professional- a truly kind person who listened to all my concerns- he answered all my calls and texts and emails- promptly - the moving crew handled all My possessions in a professional manner - answered all my questions - they treated me and my Home with respect - they worked diligently as a team and didn’t waste time — moving can be stressful - Steve Gates and First Class Moving Systems made it less stressful-
