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February 2024 by Christine Robbins
Mike and Ally did a great job undoing our oopsie. They gave us a good quote and finished on time, as promised. This is (unfortunately) not our first time using their services, but I highly recommend.
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February 2024 by Hector Perez
I will never recommend this place to anybody. Bad bad service. No professionalism. Poor paint job took them almost 3 weeks to do the job and it was not even good.
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February 2024 by James Beesley
buffed with doors open had to remove all compound from inside myself & worst yet they had to cut off back quarter panel of brand new truck and destroyed back window in the process I would never recommend this place!!!!! I would give 0 stars if possible
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February 2024 by mondale lucas
Predatorial
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January 2024 by sonya thomas
What they say, they do!
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January 2024 by Austin Vines
I speak with body shops across the US for my job. I have never dealt with such a rude shop rep in my years of doing this job, over something as simple as just wanting to the stage of repair on a vehicle, which is information that is supposed to be provided to us since our company pays for the repairs on these vehicles.
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December 2023 by Walfrido Lemes
Excellent and highly recommended!! Great customer service and quality work.Mike is great!
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November 2023 by Michael Joseph
Quality is okay, communication is lacking. I clearly communicated I was coming to get truck on Friday after hours from my trip. Office confirmed and made sure they understood how to lock keys in vehicle. Arrived, no vehicle in parking lot. Received a call saying vehicle was ready 45 minutes before they closed, while I was flying home. Second issue in the communication department; I wanted the spots marked with tape repaired and painted if buffing would not work. I said that I authorized the work and to let me know if anything required painting to let me know. No calls all week. Painting still needs to be completed.
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November 2023 by Michael Howard
Great communication, honest folks, no secrets and they give you all the details you need. Got the work done quick and my baby looks brand new! Stop looking around and call these folks!
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October 2023 by Robert Stevens
I took my car to nu finish because I had minor damage to the bumper and the splash Shields underneath the car and the grill had a new grill put in and Mike took care of me and did a great job on the estimate and the estimate at the end came out accurate and I was very pleased with the amount of service and the work and the work that was performed.. NoServices: Painting
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September 2023 by Magdelynne Earp
Warning… don’t take your car here when it rains. My car was hit about 2 weeks ago. I have not had a single day since my car was hit between working and being bed ridden sick for the past week. Today is the first day I have not been sick, not thinking the rain would be such an issue. so I took it in to Nu finish after being recommended by my Volkswagen dealership. The man, did not even get his name as he did not even smile at me but just starting talking at me stating he cannot give me an estimate as it is raining outside. What a great way to treat prospective paying customers. He then, reluctantly walked outside and just tapped my car with a pen and spouted out numbers and refused to write me up a real estimate. Very unprofessional. And they couldn’t get me in for a month.I took it down the street to Carsmetics, everyone was so much nicer, and were more than happy to walk out in the drizzling rain. They actually took the time to take notes and write up a proper estimate.I cannot recommend Nu finish based off of this and will be letting my dealership know not to recommended.
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August 2023 by Levi Majik
⚠️ WARNING: AVOID NU FINISH COLLISION AT ALL COSTS! ⚠️If you value your hard-earned money, your peace of mind, and expect quality service from an auto repair shop, then stay far away from Nu Finish Collision. My personal experience with this establishment has been nothing short of a nightmare, and I'm here to share the alarming facts to help you avoid falling into the same trap.Misleading Repair Costs: Nu Finish Collision excels at creating an illusion of exorbitant repair costs, far beyond the actual expense. They will play on your concerns and lead you to believe that your repairs are more complex and expensive than they truly are. This manipulative tactic is designed to extract more money from you and your insurance company without any justifiable reason.No Consumer Consultation: This shop operates with a total disregard for your input as a consumer. They will take advantage of the insurance process, bypassing you completely, and extort additional funds from your insurance company without your consent. It's a deceptive practice that prioritizes their financial gain over your rights and preferences.Parts Theft and Substitution: Can you believe that they actually stole my original parts and replaced them with used ones? Yes, you read that right. Not only did this unethical action increase the charges, but it also raises serious concerns about the quality and safety of the replacement parts they use. You deserve transparency and integrity in the repair process, not a shop that engages in such underhanded practices.Unethical Ownership: The owner of Nu Finish Collision has proven himself to be a crook, devoid of any sense of responsibility for the consequences of his actions. He has no qualms about tarnishing his own reputation or exploiting unsuspecting customers like me. It's a blatant disregard for ethics, and it's clear that his focus is solely on profit, regardless of the harm it may cause to his customers.Manipulative Tactics: To add insult to injury, they employ a soft-spoken woman at the counter to do the dirty work. She sweet talks you into parting with your money without even bothering to test drive or thoroughly check their work. This manipulative duo operates like modern-day Bonnie and Clyde, and it's unacceptable.In light of this distressing experience, I am left with no choice but to take Nu Finish Collision to court. I urge you to steer clear of this establishment and spread the word to protect fellow consumers. Don't let yourself become another victim of their deceitful practices and unethical behavior. Your money and your vehicle deserve better than Nu Finish Collision can offer.
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June 2023 by Kenneth Brooks
Excellent service, busy place have appt for 4/3 for jetta body work, we see when finished, was disappointed at the end, kinda rushed out , and after 2 months repairing it, thought it'd at least be vacuum and interior detailed, , bodywork and paint excellent
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April 2023 by Rebecca
Overall very good service, my car came back perfect! I only put four stars because the communication isn't the best and there was one lady on the phone who was very rude and dismissive. Otherwise, it was great I would use them again.Services: Body & Trim
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April 2023 by Teo Pen-Ski
I have been in the auto collision and paint industry for 40 years and whenever I have an accident I send my vehicle to the Allstate preferred shop only dude I trust to do a good job theway I would want it done and that is Mike @ NuFinish collision.
