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January 2024 by Kristy T.
Purchased $100 Roblox gift card for nephew for Christmas. It was defective. Went to GameStop who should little interest in making it right and referred me to Roblox. Roblox sends me to GameStop and GameStop sends me to Roblox, neither resolving the fraud after multiple attempts running the circle between the two. Leaving me out $100 and my nephew out the Christmas present.
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November 2023 by Ryan
I went here once in the Summer at about 8 when the place was closing at 9.The iron curtains were down, so I thought they were just getting ready to close due to a lack of customers and that they only had an hour left.I knocked and a really rude lady yelled at me "we're closed!"Then when I pointed to the sign saying they close at 9 she said "all I know is I'm here until 8."That's not my problem, you're open for another hour!
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November 2023 by Aaron Carde
Story is making their own times has been closed several times in a row in the same day.
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November 2023 by Intricate Entity
Employee was very helpful and gave me a discount.
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September 2023 by Annihilus 222
Always call first. Store is still making up their own hours, opening hours after the posted times.
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April 2023 by Roberto E.
Went to the store to purchase a used game trying to support a local retailer. Bought the game took it home only to realize it is online only. The used game still has the GameStop price sticker and take it for an exchange within seven days and got refused. There is a real reason small local stores are closing and losing to Amazon. It's called customer service. Never again.
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April 2023 by Brad K
Why bother having a phone if you don't answer it? Tried calling 8 times over a 4 hour period... nothing. No way you're that busy.
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January 2023 by grace
store hours say 12-9pm and went at 7:01pm and associate said they were closed.
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January 2023 by JESUS SOSA
I don't understand it says that it closes at nine at night and it's 7:32 only, it's already closed and the girl who works is inside and with the door closed with a gate and everything should be fixed with the schedule because it's wrong for sure
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October 2022 by M Baez
Just went there and the two attendants didn’t even bother to say hello. The guy fixing the door (that didn’t work there) was friendlier and more courteous. Only reason we made a purchase was because the item wasn’t available elsewhere and it was 50% off.Otherwise avoid this location at all costs.
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October 2022 by ManOf Steele79
Great service and knowledgeable staff. Return a broken controller which was under warranty easy switch
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August 2022 by IVAN BITORAJC
We bought a pre-owned Xbox series S for my son and we had excellent service from Travis, he was even totally friendly the next day when we had to come back to change the controller that had a little flaw. Thank you Travis
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May 2022 by Zelda Ocarina of Time Beta Archive
This store has gone downhill ever since the new district manager Clinton was hired. The entire staff either got fired or quit, and they were some of the friendliest and most relatable staff of employees I've had the pleasure of interacting with.Gamestop as a company has fallen so far down that I honestly don't think it's recoverable. The 10$ pay is not worth the amount of work and stress you have to deal, as well as having to hit metrics consistently or else risk of termination. For a better insight on the company and how it treats its employees, check out r/GameStop.If you're thinking of working here or doing business with the company, take it elsewhere: R. U. Game and M&M Video Games are 100% better and treat their employees way better.
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April 2022 by Paul Torres
Always a pleasure being here... Zach was awesome... Tom was helpfull and always nice to see vibeat work... In this reality her a game hero
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April 2022 by Mike Montgomery
Closed at 5:00 on Saturday.
