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February 2024 by Maria Moss
February, 2024 updated review:I am still 100% pleased and satisfied with the new staff at Gandy Animal Hospital. I’ve used this facility to care for multiple dogs since 2014 and have always been pleased with their services. I’ve stayed with them throughout several staff changes over the years because I’m still pleased and because of the extensive services that they offer. I’ve been particularly impressed of late because they were able to quickly assess an emergency situation with my new dog and refer me to the nearby Veterinary Emergency Group (VEG) when she required a higher level of care. The communication between Gandy Animal Hospital and VEG was seamless, professional and facilitated my dog’s safe recovery from what could’ve been a fatal event.I am 100% pleased and satisfied with the care, services and professionalism of Dr. Heinen and his entire staff at Gandy Animal Hospital (GAH). I've been a Tampa resident for a year and I brought my dogs to GAH based on a recommendation from my landlord and after visiting several vets in the south Tampa area. I stay with them because they expanded their hours, they treat me and my dogs with respect, the facility is CLEAN, and the wide variety of services available at GAH gives me confidence they can provide far more than basic veterinary care. My dogs mean the world to me and I know I have the best partner for their health and well being. I would recommend them to anyone who wants to have a positive experience and get the best care from an exceptional team of professionals.Specifically, I have seen Dr. Heinen, Dr. Gladnick and Dr. Callahan and they are all are highly competent and compassionate. I especially like the fact that they include me in all treatment programs for my dogs; they don't just throw a bottle of pills at a problem and tell me to make a follow up appointment. We review x-rays, talk about different courses of action, why they recommend a particular medicine and they ask me how I feel about how my dogs are responding to their treatment. That is why I feel they respect me and want the best care for my dogs.The additional services GAH provides like email reminders, follow up phone calls, providing interesting articles about pets and local issues like hurricane evacuation tips, nutrition concerns, environmental dangers and the like help me stay organized and informed about my dogs' health.Bottom line: I am a demanding consumer and I expect that when I trust someone with my dogs' health, they give 100%. The team at GAH is more than up to the challenge.
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February 2024 by Victoria Corsi
Dr. M was great with my pup. Listened and was tentative to all my concerns!
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February 2024 by Omar Morales
The staff at the desk were super friendly and sweet. Dr. Minter took the time to answer my questions. Will definitely go back if my pup has any issues!
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January 2024 by Giselle Faysash
Dr. Minder was so nice to me and my pup. Super informational and takes the time to explain things thoroughly. Will definitely make him my pet’s new veterinarian!
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January 2024 by Cissy Patterson
Dr. Gary Minder and Technician Amber were extremely helpful. Great hospital!
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January 2024 by T Trejo
My dog started feeling better with immediately.
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January 2024 by Megan Khalsa
Staff are patient, friendly and give their all to the patient ?
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January 2024 by Yulia Volinski
I have never in my life experienced such unprofessionalism, such greed and such a horrible service.My review is based on multiple visits.Stay away if you love your pet.
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January 2024 by Jessica Hodson
Dr Minder and his staff are wonderful kind thoughtful and detail oriented. I am so grateful to have found them.
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January 2024 by Paul Gillispie
***Beware***This place allowed an employee to abused my elderly dachshund.We had an unexpected situation occur where we wouldn’t be able to have our fur baby with us. We boarded him for 4 days which turned out to only be 2 after all so we came back early to find our baby soaking wet laying in a cage shaking and scared with a bleeding scar on his belly.We were Told that he had an accident in his bed so they were washing his things. Meanwhile this younger very ghetto acting very rude and flippant male assistant began to tell me how our dog doesn’t listen. That’s why he was left like that.Enraged, I asked for the manager and when she arrived she simply told us that she wasn’t aware of this and that we hey would be happy to put his things in The dryer and dry out dog off too.While we were inquiring as to why on Earth our dog had a cut on his belly, The male assistant, in an obvious effort to deflect from his guilt, began to make smart remarks about myself and my husband from behind the front desk until I finally got up and went to personally tell him off and shut him down.The woman who was the manager obviously had some other interest in this young male so she did absolutely nothing.We took our baby home and lived on him.Please beware of these people.
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December 2023 by NANCY BOYD
We our new to Florida and we took our Golden Retriever to Gandy Animal Hospital for a couple of small issues and they have been Amazing!!!The staff were very welcoming and professional and put us at ease .We highly recommend them.And they don’t rip you off…
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December 2023 by Richard Thrash
Very professional.
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November 2023 by Tracy Delatore
After the primary vet left along with some of their better staff members this place went downhill fast. The remaining staff members were extremely unhappy and were constantly complaining about their medical director during our visits. They started using traveling vets where each one had a different opinion regarding our animals care. It was a total nightmare. It got to a point where they couldn’t even fill a simple dog food script. Food that they recommend our dog be on. Needless to say we found a new vet but not before they transferred inaccurate records showing vaccinations and shots that did not even take place. Thank god our new vet caught the error. That could have caused serious problems for our dog. Do not take your pets here. The negligence at this place is off the charts.
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November 2023 by Jessica Demaris
My dog Maggie was in a lot of pain and this vet got me in very last minute. They were so sweet and helpful in finding out what was going on with my girl. They were very transparent in helping me learn exactly what was going on with her and informed me on all the options I have in treating her arthritis. Thank you!
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November 2023 by Chelsey Deneine
They were extremely concerned with my concern and took extra measures to ensure my puppy was in good shape before we walked out the door. Which is a green flag. They throughly examined my puppy and only charged me for what he needed. The doctor was phenomenal, personable and very knowledgeable. They called to make sure he was ok the next day. 10/10 would recommend. Very affordable for the procedure.