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October 2023 by Mariah Anderson
Rating is for the geek squad employee. He actually looked at the laptop; which I appreciated since Ubreakifix literally didn’t care to even check it out. He was honest about the cost of a battery and having Best Buy ship it out for repair, upfront about cost and wait time. I appreciate he actually took the time to diagnose.
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September 2023 by Dean Turetsky
Excellent customer service.The entire team was highly professional and assisted me in resolving my issue with my surface laptop.Thanks for your effort and I'll be recommending your service to everyone I know!
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June 2023 by Karla
Best place to trust your next service repair
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June 2023 by Karl
Best place to trust your next service repair
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April 2023 by Charles Kessock
Best people in the world to take your phone to. Tha best one in Tampa at Dale Mabry under 275.
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February 2023 by Kristy Farnsworth
I own a computer repair store. Every time I hear about Geek Squad, people are telling me how GS lied to them and took their money to tell them some fluff and not fix their computer.I have said it before and I will say it now. GS employees are the same as McDonald’s workers. Please take your computer to one of the many awesome repair shops in town.
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September 2022 by Greg Counts
We had a wifi network failure due to a nearby lightning strike. It took out key components and just wrecked havoc. Jason came to the rescue. In a single visit he restored our network by restoring some devices and replacing others that were toast. I couldn't be happier.
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August 2022 by Martin Campbell
Geek squad is usually very efficient and helpful, however I checked availability of parts and was re assured that if I drove across town that they would have them, alas they didn't even look at the stock on the shelves and they couldn't help me. A simple check on the parts would have saved me time and gas.
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July 2022 by Rubie D.
This place is a joke lol. I walked around for an hour in every department and no one even said hi to me. I was specifically looking for car audio. List of things I've bought from Best Buy: Multiple MacBooks Game councils 2.1 Martin Logan esl A few full frame cameras (Nikons, Sonys) Projectors TVs Computer monitors I'll just shop on Amazon and continue browsing
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June 2022 by T S.
Zero! what a terrible experience. I've been here several times because it's close, but I'd drive anyplace else in order to get help. The employees are not only bored and hate their job, they are not knowledgeable and d**** They could replace everyone there with self service kiosks and double their profits. I had 2k to get a new phone but no one helped me, when someone finally showed up, they said they can't sell me a phone without a contract, which I don't need. they employees wouldn't help me find a new 5k Sony camera with lenses because it was 30 minutes until closing time and they wanted to leave instead of help people. I have an account there and easily could have spent 7k that day. Terrible experience. zero out of 5 score.
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June 2022 by Sam S.
This best buy is not best to buy stuff, the manager will not help to return stuff that I just missed 15 days, I explained everything but he still insist not to accept my return, I wen the other best buy they accept right away with mu explannation.
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June 2022 by Wendy Geffrard
My fiancé and I had a great experience here! We had some laptop issues and Kim from Geek Squad was very patient and helpful.
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May 2022 by Shallie D.
Gotta be the worst Best Buy, store is run poorly, reduced hours still, managers rude, unpleasant employees! Best Buy really needs to fix this! What a joke! The only one serving South Tampa and this is run like this! What a disgrace!
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March 2022 by Brigitte L.
Hubs was shopping for a few computer monitors for his home work office. Looking for the Samsung curved monitors and this was the closest store that had them in stock. Hate this stores parking lot which is why I removed a star. Located near 275 on Dale Mabry next to Walmart. Staff was helpful in finding what we were looking for. They were quick and we were in and out. Ended up trading in our old Apple watches for credit towards these also.
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March 2022 by Fem F.
Lazy employees incompetent manager. Voice wasting your time going to this location. Bestbuy fix this location. 2.5 / 5 tell your everything. Start with the store manager.