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March 2023 by Bethany Barry
We have used Green Bee for 3 services now. The first service was great and they cleaned everything that was needed. The second, was a lot quicker but also did what was needed and appreciated it.Our third service was today and our service arrival time is between 2 and 4. They arrived at 1 pm, an hour early, which is very inconvenient when working from home and planning cleaning around work. My fiancé had the office door closed while on a work call and our cleaning crew tried opening the door to come in and clean. He ended up having to go in the backyard to work so the vacuum wasn’t in the background.We plan the day around having them come so having them come early is very inconvenient when it comes to work purposes.Services: General housekeeping
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November 2021 by C S
Do NOT hire this company. The first time they came to our home they did okay, but still missed some things that would have taken 10 seconds that we specifically pointed out beforehand.The second time they barely did anything at all besides sweep the stairs in two whole hours AND they left 20m early without saying a word. I had to go back and clean/dust everything myself.The third time they didn’t show up and I had to reach out to them for another team and day because they said the team was no longer with them. Low and behold they didn’t show up the next time either when I specifically needed them that week because we were having company over.When I reached out to them about it they first acted like they came when they didnt because I was home and have security cameras and Ring. Then they said they didn’t even know who I was and must have mixed me up with somebody else despite having been texting and contacting them from the same number for over a month.They finally send a team out and they came inside, asked me what I wanted done, and then told me they don’t speak English. Then they laughed as they held a translator app to my face before leaving, and sat playing on their phones in the car for 20+ minutes I finally told them to leave and sent photos to their manager who then lied and said that it wasn’t their car? Thank god I have security cameras to show it was them and the time stamps.Horrible and unreliable service, look elsewhere.
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June 2021 by Adam Dove
DO NOT ACQUIRE GREENBEE MAIDS' SERVICES! I informed the company that I was not satisfied with their services and will not recommend their services to anyone, especially my friends and family. This is due to their lack of professionalism and respect for my time. They also did not offer me "additional services" that their website states is a part of the appointment booking process (booked appt over the phone). I booked their "move out" cleaning service and was told they would clean to my property management's move out inspection cleaning standards. Apparently cleaning the walls is a "special task or extra" and that would need to be added as an additional service during booking. Two things: 1. I booked over the phone and was not offered the additional service (nor was I informed the walls are not included). 2. cleaning the walls is a part of the property management's move out inspection cleaning standards. I let them know I was not satisfied within their 7 day window (per their refund/200% money back guarantee on their website), to which they responded "I didn't tell them until 3 days after they performed their services." I see no disclaimer to that guarantee anywhere on their website.Service: Move-out cleaning
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June 2021 by Renalda Troy
THEY STOLE FROM MY HOME!!!!Recommended by a close friend I hired this company to do what they considered a deep clean which included dusting, mop, windows, baseboards and ceiling fans, kitchen and inside of microwave. A woman and man arrived at my home took pics and video of everything and sent it to the company before they started. Once the owner and I agreed on the price and service she gave them the ok to start working. I tipped them upfront and left them to go to church...only to come back and find them stealing my personal belongings. They had their car (white suv) packed with bags filled with a jar of change that I was collecting, my brand new drill and tool set, several designer watches and sneakers, picture frames, pots and pans, blankets, rugs etc. Also a very nice wicker basket that was never retrieved. The women apologized and said “it was the gentleman that took it, please don’t call the company I’ll lose my job”. After calling and speaking with the owner Nicovi (Nicki) sending her pictures of the bags I took from their car and a screenshot of her employee admitting they took the stuff, it took her 1.5hr to get back to me to only indirectly call me a liar. She gave a bunch of excuses first “they said they didn’t do it” then “they said the items had mold or bugs” a jar filled with change ISNT TRASH! None of the items they took had mold or bugs or any other issue. She first offered me a discount then after giving her a piece of my mind she offered to return my money, tip included and send someone else to finish cleaning. These two had bags loaded up with my belongings yet they didn’t clean. My kitchen wasn’t touched at all except for the things they stole. My windows were left filthy...I sent all the picture proof to the owner Nicovi who stands by her employees. Telling me “We work with the Mayor... I’ve never had this issue, They said they didn’t do it and I’m not there”. I refuse to have anyone from her company back in my home. As far as I’m concerned they are all crooks. As I looked around more I noticed more things that are missing but not in the bags that I recovered...even down to bottles of Red Wine. I can only assume they filled the wicker basket and took it home because it wasn’t in their car that was filled with the bags.I’ve filed a police report and plan to take further action. DO NOT TRUST THIS COMPANY!!!!!Service: Deep clean
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February 2021 by Renalda T.
Recommended by a close friend I hired this company to do what they considered a deep clean which included dusting, mop, windows, baseboards and ceiling fans, kitchen and inside of microwave. A woman and man arrived at my home took pics and video of everything and sent it to the company before they started. Once the owner and I agreed on the price and service she gave them the ok to start working. I tipped them upfront and left them to go to church...only to come back and find them stealing my personal belongings. They had their car (white suv) packed with bags filled with a jar of change that I was collecting, my brand new drill and tool set, several designer watches and sneakers, picture frames, pots and pans, blankets, rugs etc. Also a very nice wicker basket that was never retrieved. The women apologized and said “it was the gentleman that took it, please don’t call the company I’ll lose my job”. After calling and speaking with the owner Nicovi (Nicki) sending her pictures of the bags I took from their car and a screenshot of her employee admitting they took the stuff, it took her 1.5hr to get back to me to only indirectly call me a liar. She gave a bunch of excuses first “they said they didn’t do it” then “they said the items had mold or bugs” a jar filled with change ISNT TRASH! None of the items they took had mold or bugs or any other issue. She first offered me a discount then after giving her a piece of my mind she offered to return my money, tip included and send someone else to finish cleaning. These two had bags loaded up with my belongings yet they didn’t clean. My kitchen wasn’t touched at all except for the things they stole. My windows were left filthy...I sent all the picture proof to the owner Nicovi who stands by her employees. Telling me “We work with the Mayor... I’ve never had this issue” well you have it now. I refuse to have anyone from her company back in my home. As far as I’m concerned they are all crooks. As I looked around more I noticed more things that are missing but not in the bags that I recovered...even down to bottles of Red Wine. I can only assume they filled the wicker basket and took it home bbecause it wasn’t in their car that was filled with the bags. I filed a police report and plan to take further action. DO NOT TRUST THIS COMPANY!!!!!
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January 2021 by Kayla Smith
Highly would recommend:) been using this company for a couple of months and every time it’s been outstanding great. Affordable prices, cleaned place, and great customer service :)
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November 2020 by Dante Lewis
Green Bee maids is the most profound cleaning service I have ever came across. They clean everything spotless and are always on time I would highly recommend using Green Bee Maid service.
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June 2020 by Phillip G.
Far exceeded my expectations. First time customer and will now be a repeat customer.
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June 2020 by Ann Brock
They arrived in time and went straight to work. They were very professional no phone interruption. They were at my house for 2-3 hours. When they finished and left my home the atmosphere was very clean and fresh smelling. Will recommend to my friends.
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June 2020 by Wende
I would highly recommend using Green Bee Maid Service. The representatives that come into your home are kind and courteous. They have gone above and beyond. Whether it is a big clean or a small project they are they to see the project done. I would not use another service.
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June 2020 by JESUS MARTINEZ
Best cleaning and janitorial service ever. they are open on the weekend which is awesome. My store is always busy during the week so there weekend availability helped me out. i would recommend them for all commercial and janitorial jobs. very detailed crew.thanks youjesus
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June 2020 by Adriana Gabrielle
Great customer service. The booking was super easy. I was hesitant at first to book a maid service online. But Maria’s crew showed up and did a great job.
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June 2020 by Robyn Stephens
Had a great experience with this cleaning company. They were on time and did a great job. Where I have had issues in the past, they have excelled!
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March 2020 by Phil P.
Fantastic. A+. My wife and I were very impressed and would definitely hire again and recommend to others. The house cleaners were very professional, friendly and punctual. Everything was done not only to satisfaction but above and beyond. Thank you!
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October 2019 by Donna S.
great, definitely would hire again.
