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January 2024 by Tony Paris
Typical designer boutique experience. Didn't like the fact that there was a wait to get in, but I understand it's for safety reasons.
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January 2024 by S. Chang
Pretty standard experience for a luxury store, have purchased several items from here, the service seems standard and the selection is limited. I rarely stop here when in the mall anymore. As far as Gucci goes, buying online would be my recommendation, but overall this store is fine.
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January 2024 by Norma Ware
Beautiful store, sales personnel are friendly and professional.
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December 2023 by Racheal W
Fabio helped my friend and I in the store today. He made our experience so enjoyable and was so patient showing us merchandise. I very much look forward to my next shopping experience at this location and I hope Fabio is working!
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December 2023 by Diane-elaine Speros Crowthers
I always have an amazing experience at Gucci in International Mall. Andy provides exceptional service, guiding me through the exquisite collections. The attention to detail and personalized assistance makes my shopping seamless. Gucci and Andy exceed my expectations, earning a solid five stars.
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December 2023 by Marina Elaine
Extremely wonderful customer service from Mari. Everyone in the store was so nice!Will definitely shop here again when shopping Gucci.
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September 2023 by Zuleidys Ares
I was amazed with the attention of the Spanish-speaking workers and the American manager when I said I wanted to return a pair of tennis shoes that had cost me more than 900 dollars, they practically did not attend to me and did not want to help me because they preferred to sell than have to face the problem, and I was very surprised that they took such expensive tennis shoes from me to see what response Gucci had and they told me that they couldn't do anything with them, I had cleaned them at home and the color faded, the part of them looked stained The color spread to the white part of the tennis shoes and everything had been stained, I only cleaned them with water once, plus the insole was half cracked, the American manager told me that they couldn't clean it, as if I was the wrong one, It seems that the Gucci is for use and even if they have a stink or are covered in mud, dirt or whatever, you have to leave them dirty because the material, which is very expensive, cannot be cleaned. It seems incredible that such a fine and expensive product does not have support from a company that sells so expensively and with so much prestige. They told me that they can't do anything for me. I only used them once and when I cleaned them they got stained. I went to the store at the international mall so they could change them or help me because they look horrible and they tell me that the company after an evaluation cannot do anything for me, it is a lack of respect, my advice is that if you want a pair of fine shoes and expensive, but if you don't mind wasting your money, that's fine. If you want to be supported and have the guarantee that the shoes have the appropriate quality according to the price and the satisfaction of the personalized service, don't go there. As long as everything is going well for you, it's very good. With just one problem you will not have a response and you will waste your money without anyone there doing anything, much less the brand responding to its product. It is a shame
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September 2023 by Nancy Benoit
I’ve worked in sales for a long time and they treated me with respect and showed me everything under the sun. Love this store
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September 2023 by Finesse Fine
Walked in and sales associates just stood around, no greeting/assistance. Thanks, Andy for finally coming to my aid!
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September 2023 by Alexa F
Salesman Andy was so helpful today. I walked in and met a wall of sales associates standing in a line, no welcome, no greeting, just whispering among themselves. As I was looking at bags, Andy saw that I wasnt being helped and came over and was very knowledgeable and kind.
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July 2023 by Sara Martin
Love all the clothes ❤️ hard not to buy everything . Can’t wait to wear all my new clothes on my honeymoon ? to Fiji
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July 2023 by chris meyer
Many of the old favorites are back for their anniversary celebration.
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July 2023 by Carmel M.
My favorite line is the classic green and red stripes. Any piece from this store is absolutely something to treasure. The staff were friendly and nice. The place is immaculately clean and the ambiance is trendy.
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July 2023 by Bob Saget
Absolutely horrible experience at this store. They wouldn’t honor an exchange less than 48 hours from purchase on a shirt that I had only tried on twice. You all have lost a customer for life
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July 2023 by Hunter White
The experience I had with your store was traumatic. You all should be ashamed of how you conduct business. I've tallied that I have spent almost $40K in Gucci in my lifetime and I'm not even 30 years old...I will never buy another Gucci product again!
