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April 2024 by Andrew McNamara
What ever you do, DO NOT sign up for their membership. They make it very difficult to cancel, cannot over the phone, and in person they will tell you that you need to come back when a manager is there. And once you have successfully cancelled, they will just start charging your credit card again randomly for no reason despite not going there for months. My wife made the mistake of joining and it has been a nightmare since. She won't even go back there now because they restarted her membership without even asking her.
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March 2024 by Will & Rani Clark
I had a great interview experience on 3/25/24 with Spa Manager, Amber Petrillo, for a Licensed Massage Therapist position for this Westshore location. Just waiting for the Lead Massage Therapist at this location to make contact with Amber so he can schedule the hands on practical for me.
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March 2024 by Sara Newberger
My massage therapist Mariana is literally the best!! I cannot say enough good things about her! She’s sweet, has good energy, perfect pressure, and listens to what your needs are. She’s professional and lovely! I’ve told several people about her because she’s amazing!! She knows what areas to pay extra attention to without me having to say anything. Thanks Mariana! You’re the reason I decided to get and keep my membership.
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March 2024 by AdamThtGuy
Called to ask questions about The services they provided as I’ve never been to a multi service facility. The lady I talked to was ultimately rude when I was asking for prices and was sounding like she was sick of my questions. Also she made me feel embarrassed to ask prices
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March 2024 by Gabrielle Ellstrom
staff is so polite and friendly and alex gave a great massage, spent extra time exactly where i needed it
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March 2024 by Kate McGill
Clean and friendly. Have great availability and the therapists are all skilled and professional. Not too pushy with any add-ons either. I’ve had massages with both Roberto and Andy and both were very good at accommodating a firmer pressure. I’ve also done a facial, which I enjoyed, but I come back for the massages. The monthly membership is totally worth it.
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January 2024 by Yarika Mack
My entry expenses wasn't great, even when I called to make the appointment I already felt the wrong vibes. However, I have been going to Qadir for about a year now at another location. He is AMAZING! (5 stars for Qadir) absolutely great practitioner, very professional, all around great energy. So needless to say i was Solely there for his services.Only negative was being really disappointed with the front desk in comparison to Palm Harbor location. I would still recommend... because the specialized service was absolutely worth it for me, some things I can over look. In my recommendation to another I would be upfront and honest about the front desk not being to friendly. People do upgrade and things change. So I wouldn't want them to keep from the experience based off my not so great experience.
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December 2023 by Susanna Young
The Carrollwood location is very nice.
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December 2023 by Jenny Cantrell
The deep tissue massage was amazing- I went twice in the same week ? - and I am going today again. I highly recommend!
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December 2023 by Joselyne Walter
Love this place for a quick message. Super easy scheduling, fast serene service.
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December 2023 by Becca Biggs
Have a membership and absolutely love it. The staff is so kind, massages and facials have both been amazing. Highly recommend this location and the monthly membership.
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November 2023 by Janet Rogers
I paid for 7 massages, I forgot I was paying somehow. It's the best mistake I ever made. It will help through the holidays while I work at Publix!
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November 2023 by Anneliese Clair
I had the WORST experience ever when I went here last week. I came in 15 minutes early for my appointment and yet because another client was late for their appointment they didn’t take me back till almost 30 minutes after my appointment time. I was assured that this wouldn’t cut into my time however my hour long facial that I paid for which also included extra add ons which I also paid for was only half of the time it was supposed to be. The staff wasn’t very nice even though I was more than accommodating to their situation. I will never be returning here and I will be canceling my membership. Save your money and go somewhere that values your time and money.
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October 2023 by Michael M
I have read numerous negative reviews for this location but I have never had any issues here. The staff is extremely friendly and ensures you are helped out the moment you walk in the door. They have plenty of availability for appointments and the therapists themselves ensure they cater to your specific needs; asking questions beforehand as well as ensuring it is to your liking during as well. The ambiance is perfect; from lighting to calming music and warm tables. I go once a month and it is the best hour of my month, every month, looking forward to going back!
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October 2023 by Michael Michelli
I have read numerous negative reviews for this location but I have never had any issues here. The staff is extremely friendly and ensures you are helped out the moment you walk in the door. They have plenty of availability for appointments and the therapists themselves ensure they cater to your specific needs; asking questions beforehand as well as ensuring it is to your liking during as well. The ambiance is perfect; from lighting to calming music and warm tables. I go once a month and it is the best hour of my month, every month, looking forward to going back!