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March 2024 by Castleberry
We were traveling through Tampa and stayed here and it was a nice place. We asked for a higher up room and it had an awesome view of the city. The room was very nice and clean. The only complaint is they only have two ice machines for all 12 floors and they are both on the 2nd floor.
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March 2024 by M S
I had a great stay at the Hilton Tampa Bay Westshore.. The highlight of my stay, I would say was the cheerful and hospitable Radhika , who welcomed me every morning at breakfast at Cafe Breeze . Thank you Radhika! You're the best!
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March 2024 by vala mayur
My booking was for 13 days, and I really liked the hotel. The service is amazing. Liz (Front desk)she is awesome! She is professional and so polite with the service. She helped me out with great suggestions to explore the city as well!! It was awesome experience with the Hilton Tampa and special thanks to Liz!
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March 2024 by Bradford Johnson
Radika was awesome for the few mornings and fabulous attention and customer service.Hoping you can reward her like you would one of your best employees
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March 2024 by Anthony Larenzo Porter
Wow!!! Landed in Tampa on the 2nd a little after midnight. Once at the hotel the desk clerk upgraded me to the Presidential Suite. He also gave me a voucher for breakfast. Great customer service. All because I am a diamond member and I called for the shuttle but the service had ended. Talking taking care of the customer in my opinion he went above and beyond ( didn’t get his name). The room was very nice. The bed was comfortable. No noise and great view. The room can use a little updating like more USB outlets and “C” outlets. The lamp had a chip in it. The hand held shower head needs tightening and one of the sinks needs to be replaced. Also the bathroom faucet needs to be looked at. Overall though this was a wonderful room. The late night staff the gentleman was great. Thank you Sir. The breakfast buffet 1 out of 5 I would give it a 4. The morning staff was a little abrasive didn’t seem to friendly until I checked out and the lady saw the room I checked out of and her demeanor changed. Again overall great hotel.Rooms: Comfortable and quiet
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March 2024 by Mark Robinson
Stayed at this hotel a few times and the staff is great!Food & drinks: Kevin and Radaca in the restaurant do a excellent job!
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March 2024 by David
I like that this airport hotel is clean and well kept.
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March 2024 by Lezlyn Parker
RADIKA, I serve was excellent and she made sure that we were happy with our food when we left greet us with a smile and very friendly we can’t wait to come back because of her. Kevin was excellent as well I server .Nearby activities: Great restaurants and malls that were close by.Walkability: The restaurants were close by as well as the malls to walk.
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March 2024 by Justin Woodson
This hotel is just gross and rundown. Seems like everything in the bathroom is leaking and old and cheap. I’m really surprised that Hilton would run a hotel in this condition. Faucets were constantly dripping, water damage in the ceiling of the shower, a showerhead so low that I had to squat to get underneath it, a bathtub base squishy felt like I was going to fall through, a cheap toilet, elevators with displays not working and buttons not lighting up. Just really rundown overall.
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February 2024 by Keefe Tirral
Over priced, rooms are just standard. I would have rather stayed at a holiday inn Express and will next time . You can hear every step from the floor above . We stayed on the 11th floor with a balcony with a pool view . Wasn't impressed at all. Had to pay extra for breakfast , a breakfast that most places of this caliber do for free . We got caught without a rental car , and it was late . They had a free shuttle from the airport that took an hour and a half to pick us up . It was well over $350 a night . Not a fan , I would expect more from this trusted name . Never coming back . Could have rented a house with a pool for that price . And that's exactly what we did . . What a let down .
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February 2024 by Jarrett Osburn
Nice hotel with plenty of food options nearby. Decent restaurant in the lobby to chit chat with other guests.
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February 2024 by Deb Reinhold
Nice hotel while passing through!Breakfast was tasty. Beds in our room were full-size, so we slept separately.But is was sufficient and clean. Nice hot shower with plenty of water pressure. Would come back.
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February 2024 by Terresa Arney
Absolute worst customer service. The only plus for this hotel is the location.Seems like no one at the front desk likes working with customers especially on the phone. Majority of calls to front desk are simply hung up on. You have to keep calling. Seriously?Housekeeping doesn’t answer the phone and you can’t leave a voicemail as it’s full. Seriously?And to not have even a business complimentary continental breakfast? Seriously?And no microwave in the room? I did find it eventually at the end of the hall next to the ice machine? Seriously?#dobetter.
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February 2024 by isabel Hernandez
Service has been amazing. Our server Radika at the cafe was sweet caring and went the extra mile to make our breakfast experience the best. Would highly recommend this location & can’t speak good enough about our stay here. Thank you all!!
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February 2024 by J. “Dallas” Young
Much better than I expected.
