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March 2024 by JOHN GANOTE
LADY AT FRONT DESK VERY FRIENDLY.
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March 2024 by Carrie Doman
Very nice accommodations. Front desk staff were very friendly and helpful. Appreciated the shuttle to and from Busch Gardens (which was actually within walking distance for those that wished to walk). This was the quietest hotel we have ever stayed at, never heard our "neighbors" or any hall noise.
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March 2024 by Ryan Robbins
Great Central location for the greater Tampa
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February 2024 by victorio reyes
Perfect place right next to Bush Gadrens and 20 mins from downtown
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February 2024 by Candy Nardini
We had a great stay here at the hotel. The room was spacious and comfortable. The front desk lady Kiki was very nice and gave great recommendations for activities. Rick the shuttle driver was nice
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February 2024 by David Wills
Literally across the street from Busch Gardens.
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February 2024 by Jody Thornhill
Lady working the desk on Jan 13th 10:15pm 2024 is the rudest person I have ever came in contact with!
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February 2024 by Anne Lepper
Great location, clean, friendly, free breakfast, heated pool. Rick, our shuttle driver, was so friendly, helpful, and kind. He never kept us waiting. 4 stars is because housekeeping never made our beds. Yes, we always loosely made them, but 3 nights... I should have asked. Holiday Inn is always a solid choice.
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January 2024 by Larisa Sito
Please read fully. I will start with the good. First off its an excellent location if you want to be 6 minutes from Busch Gardens. The hotel was very clean. The staff was nice. The shuttle driver was an absolute asset to the hotel. He was polite, professional and very accommodating. He was sure to keep us safe and get us back and fourth Busch Gardens safely, and efficiently. Now let me start with the bad. Even though the location is mint for the theme park. It's surrounding is homeless and drug addicts. It wasn't uncommon to walk to your car and be harassed by homeless beggers. It made me as a mother feel very, very unsafe. It was walkable to food. When we walked just 2 mins to grab a bite, homeless men screaming, and saying they just left prison was normal. Drug use, normal. Being harrased in the hotel parking lot, common. I felt like I would get mugged walking. There was a BBQ place across the street that had loud music like a night club on all day and night. Our room 430 had NO hot water. The dead bolt would not lock. There was rust in few places and holes in the roof. The windows are very thin. All night long all we heard is ambulance after, police car, and what I think was gun shots. ALL night long. Until 430 am. We did not sleep. It wasn't until the rain started that the crime stopped. The hotel it self was ok. But being in the middle of the Ghetto was not what I wanted for my family. We only stayed one night. I am happy it wasn't longer.
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January 2024 by Dave Crandall
Very friendly and helpful staff. Rooms are clean and freshly renovated. Location is close to everything, and a lot better than what it was. Almost walking distance to Busch Gardens, use the shuttle. Very friendly, safer, and quicker.
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January 2024 by Mariu E.
Clean room and friendly service. The evening shift girl was very professional and helpful. The location is not great, but it’s very close to Busch Gardens.
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January 2024 by Kavana Rao
Rooms: There is no landline connection in the room. No dryer in the room and mainly no hot water.Nearby activities: Busch GardensWalkability: It didn’t feel safe to walk around. There was Olive Garden next door. Nothing otherwise
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January 2024 by Tasha Sims
Traveling with a minor child a few hours away from home. Safety an the ability to be comfortable is a must when we travel. This location is welcoming. I requested a higher level floor with the ability to see the the the nearby theme park an it was provided. Easy check in cozy clean room with working wifi. I haven't had to drive anywhere as many local restaurants are nearby. However, the shutter service is a big hit! Thank you for this service we were dropped off and picked up immediately upon calling.
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January 2024 by katerina mayants- Happiest mom on the Block
The location is excellent and service at front desk was amazing! Tina Marie should work at the Ritz Carlton! 5 star treatment! Kids loved being in close proximity to Busch Gardens and rooms had everything we needed to pass out after a day of fun!
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January 2024 by Curtis Petrie
Inviting, clean and convenient. Seasoned global business and leisure traveler approved. Even though this location has been a 2nd home to me from 2017 till now, I've never taken it for granted. With a satellite business location I visit nearby, I arrive in all seasons and at all hours, day and night so I've seen this place from all conceivable perspectives through several different staff groupings and have never been let down. Testament to good ownership principals, good management practices and behaviors and to all the great people they've been able to attract as team members over the years. This location gets high marks for understanding that they are in business to serve and they do it well! Kudos to the past and especially the current team members! You should know your efforts are appreciated. Thank you. To anyone trying to decide where to stay based on customer ratings and reviews, then know that anyone who may have rated this place less than 5 stars does not understand what hotels are and are not and would most likely find issues with almost any service business. You know the type, so take this review from a member of the usually "silent" majority.
