Hollister Co. offers a good ambience and easy navigation in their stores, where customers can find trendy clothing. The staff is friendly and provides fantastic customer service, as demonstrated by a helpful employee who went out of her way to assist a customer. However, some customers express dissatisfaction with the limited in-store size availability, feeling that larger sizes should also be offered in-store rather than only online. Overall, the store has both positive and negative feedback from its shoppers.
The store has a good ambience and it's easy to navigate. I was looking at trendy shorts and I was helped right away. Friendly crew, loved it
May 2025
Just spoke to Olivia R. from international plaza who went out of her way to help clear up some missing info from their website. The store (at a different location) just told me they didn’t know. Olivia was eager to find an answer not only for me as the customer but for herself. Fantastic customer service!
November 2024
Was Looking for this super cute snoopy sweater & a worker named Saia helped me out with haste! 10/10!