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April 2024 by michelle daniels
Would give zero stars if I could. I went in for the store wide buy one get one 50% off. All the workers were snotty high school girls. Every single one of them was in the back room. There was literally one employee upfront stocking. I waited 10 mins for a changing room and every time they would come out of their back room they walked past me on their phone and didn’t acknowledge me at the changing room. I waited again another 10-15 mins at the checkout station where there was literally nobody. Then of course the employee comes out of the room to tell me that I need to checkout at the front of the store on this little kiosk. So I go there. My daughter has to use the bathroom at this point and is crying (I’m in the terrible toddler years). To top the cake I got a bathing suit set that should have had the buy one get one 50% off, but the teenage employee only rang in one of the two items I had and realized after I cashed out. She then proceeds to ring me up for the second item, so my card was charged twice with both items being full price. At that point I was so upset and my daughter was crying I just wanted to leave. Paid an extra $15 dollars for incompetence .
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March 2024 by Lizzie M
Every time I walk into this Hollister anymore, I’m not greeted, and I wait to be checked out for more than 10 minutes. All the employees group up and chat at the front so you can’t even shop.
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August 2023 by Scot Siegman
Their staff goes above and beyond. Beautiful on the inside and out.
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July 2023 by Emily Matarazzo
This is my holy grail of stores. Up to this point, I could never find jeans that fit properly until I walked in to Hollister! I was never so impressed in all my life! The salespeople are extremely knowledgeable, patient courteous! I feel so comfy in there! I not only bought jeans and tops in there, but now I'm going back for a bathing suit! They email you notifications of something new just arriving! I'm going back for a bathing suit! If you haven't tried this store, please make it a point to go there. You won't be disappointed!
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June 2023 by Dunia S. Rodriguez
The store manager is so rude. I’m a loyalty buyer from HOLLISTER but this store from Citrus mall have the worst manager, poor education with the costumer.
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January 2023 by Isabella Villacis
AWFUL!!! I bought 2 pairs of ripped jeans and a week later the strings rip worst part is that they were both 30! Waste of money. PLEASE update ripped jeans and make the string STRONGER i will be returning these jeans.
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December 2022 by Soimala Nguyen
Literally TRAUMATIZED I feel like I can’t even go into fitting rooms anymore since one of the employees Decided to unlock my fitting room when I was still in there when I’m saying HELLOO still opens my door when I’m in the MIDDLE OF CHANGING I feel so violated I WAS a loyal customer there but that just ruined my trip to Hollister my be my LAST. Ontop of that I didn’t even get an apology from that person for doing that very unprofessional. And other customers clearly saw me because they were about to be put in the same room as me.
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October 2022 by Jim Troche
The staff was so helpful and good with on offers for more sales
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April 2022 by Elizabeth Jacksa
So I saw someone wearing this superrr soft, adorable hoodie that I just Had to Have and I asked where they bought it at. They tell me Hollister. I live in spring hill where of course there's no Hollister anywhere near me so I went online considering this person told me they literally just bought it a few days ago, but when I looked online it said out of stock. So I started calling different locations to see if I could find one either near me or near family up in Chicago. Finally after a few fails and rude answers I had luck! Josh answered the phone so pleasantly and immediately ran to check if they had it at his location and in my size in Citrus Park, and They did! He shared my excitement with me as if we were besties and told me he would hold it for me till I could come get it,, which he did and I was happy to meet the smile behind the phone. Thanks Citrus Park for having my hoodie ? and thank you Josh for being such a great worker/new friend of mine! This will be my recommended location for sure! And I will be sure to say ask for Josh bc in today's world we could definitely use a few more of him!
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April 2022 by christina s
No accomdation for disable people. No assistance either.
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December 2021 by Julio Solano
It’s honestly a good store all around
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August 2021 by Sunshine chicc
Joseph mgr. ???was AMAZING & VERY HELP we came in 11:20am Sunday today &my child saw a skirt on manican that was sold out . Joseph mgr. very professional & took the skirt off the the manican?. 3 girls in store did help with anything but giggle and talking in back very POOR CUSTOMER SERVICE ?
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June 2021 by Amanda Tubbs
I'm a loyal Hollister shopper, have been for years. I always look forward to the PRIDE additions to the collection. Last couple years I noticed something that upset me. When you buy Hollister clothing the word, name and brand symbol are all over every available, visible space....With exception to the Pride line. Yes, you make clothes that are rainbow colored, but you don't put Hollister's name on it. Hollister makes Pride clothing that Hollister is NOT PROUD OF and I have a problem with that. I'd like someone to contact me regarding this. Or I have corporate numbers I can call. I'll add pictures to this review at a later time so you can see with your own eyes what I mean.
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June 2021 by catherine campbell
save yourself and do NOT work here, the managers here are the most unprofessional managers i have ever worked with in my entire lifei dont recommend applying for a job here, please dont do it & find a better store/ company.
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May 2021 by Nina Becklund
Cute stuff but everything looked the same.
