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January 2024 by Bill Schechter
Very nice hotel. Great venue for a wedding. Only problem we had was with the front desk and checking in. If the names are not perfect on your reservation, they were virtually useless. Very disappointed with that, but overall the stay was a success.
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January 2024 by L Sorensen
We really enjoyed staying in this hotel. I was a little hesitant because of the reviews. In fact, I warned my son and husband that it would be loud especially because we were there over New Year’s Eve. I couldn’t believe how quiet our room was and how much we liked the room. The mattress, pillows, towels were all very nice. We didn’t use the valet as it seemed really expensive, so we parked our car in the garage across from the surface lot. The garage charges $12 per day. We got drinks at the bar and were a little surprised to see a “credit card recovery fee”. The drinks at the bar are pricey enough, why are they acting like a small town gas station and charging a credit card fee. That is the price of doing business. Also, the bartenders didn’t seem very happy. Maybe everyone yelled at them about the fee. It was only $1.39. Doesn’t seem worth the bad will.We will definitely stay here again. I liked Ybor a lot as it has a nice small town feel. Tampa was also great but I am glad we didn’t stay downtown. I loved this location.
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January 2024 by Valaria Jenkins
My daughter booked this room for me for relaxation on Christmas night. It had been a long stressful week. My room was 309. The noise was awful. It wasn’t from people enjoying themselves but from a truck backing up and emptying dumpster all night. I didn’t sleep one one hour. While I am wide awake I look up and the ceiling had been replastered. All I could see was lines and cut outs from replacements Not what was expectedRooms: Was not please. Expected mid upper quality hotel. Instead I got a budget
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December 2023 by Carl Engstrom
Hotel Haya is straight out of a bygone era, when hotel service was personalized, and staff would go out of their way to help you with issues that arise. I found the hotel rooms very comfortable and very stylish, and the hotel restaurant is several tiers above what you typically find, even at a 4- or 5-star hotel. Mia Pierre in particular, the Director of Hotel Operations, was particularly helpful when I had an emergency issue with a lost item. Can't say enough good things.
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December 2023 by Andrew Kirkland
I stay at this hotel multiple times a year when visiting Florida. I normally have a great time at this hotel. However, this experience was a little lackluster. The bed and pillows are horrible. They need a complete overhaul of the beds and pillows. I would have to reconsider staying here because of the bed and pillows. Additionally, the sink in my bathroom didn’t work and I requested it be fixed and it wasn’t.
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November 2023 by Jonathan Amon
Attended an art show last night in the newly opened ballroom space. Excellent hotel, great vibe, and amazing service! The property looks beautiful but the service team is above and beyond. Enjoyed drinks at their bar in Flor Fina before the show. Great experience all around! And the GM is stunningly handsome.
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November 2023 by Ashley Blasak
Warning: check your credit cards after staying here. Had several mystery charges had to call and get removed. Staff was obviously inexperienced. During our stay, the whole placed was staffed by teens. Kind of odd for a "four star hotel". The only good thing about the place is the location and cleanliness. However, missing basic amenities like: ice machine, microwave, and fridge. Yes, there is a mini bar you can try to cram your stuff into but seriously, will seek other lodging next time. Luxurious looking on outside but has no real class as an establishment.
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November 2023 by Deadward Louis
It's stylish and trendy. Trendy means no real bathroom door. What's trending more than hearing your traveling partners bowel movements before and after a night out? The bed springs are... They announce themselves. The window goes alllll the way to the wall. The black out curtain doesn't seem to- a crack of bright light at 8am- chefs kiss following a night out of drinking. And finally, and I mean this, it. Is. Freezing. I don't understand it. I've never encountered it before. No one told me I'd need my jacket inside.Food & drinks: Conveniently located food and drinks inside the hotel
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November 2023 by Dani Girl
All responses from management are generic, so just believe everything in the bad reviews you read. Drove here from two hours away so I could get a good night’s sleep before spending the day in Tampa. It’s 6:00am and I just woke up with a sore back after tossing and turning all night. The mattress is so uncomfortable and cheap I’d have been better off sleeping in my car. I don’t know how I’m going to make it today when all I want to do is go home and get into my bed.I have my two people with me. They only gave me two towels. I guess we will share. In between the two towels was a crumbled up receipt for cigars. That was strange.The shower is missing a door so you soak the floor when you shower. Also, mold in the shower.The parking is a rip off. There is a parking garage attached they use for valet. $35. There are two public parking lots on two sides of the building that are $15 overnight, but I didn’t feel Safe parking in them at night because this is definitely not a good area. This is a watch your back kind of place.The place is cool and I’m sure I would enjoy it a lot more if my husband were with me and I were coming for the night to explore 7th, but this is not like a cozy, clean, unpack and stay awhile place. If you want that, go to the Hilton downtown.As soon as my people wake up, I’m out of here.Surprise! Also, $100 for incidentals. That’s so stupid. I guess they are hoping drunk people eat and drink everything in the mini bar. I’d better get my money back.
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November 2023 by Bre F.
Newer hotel in ybor area. I'm a local so I already knew, any hotel on 7th Ave in ybor is going to be rowdy and noisy, so that was expected. The actual hotel is aesthetically pleasing, nice renovations, restaurants, pool area, reception hall (I attended a wedding). Only pet peeve is the parking situation. Valet is $35 for overnight - they do not have a private garage and essentially just park it in ybor lots from what I was told. I just opted to park across the street and pay for lot overnight pricing ($22). Super sketchy parking, lots of club goers, at one point someone was laying on the trunk of my car bc they were drunk... (I could see from my balcony). Other than that. It's in ybor. There's going to be noise. Know what you're getting into before staying here and later complaining about it. That's my only advice :)
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November 2023 by It is What it is
Great hotel in a great location, you can walk to everything you need. Very modern and nice, hotel and rooms. If you are only there for one night, I'd suggest parking in the lot across the street for $20, instead of valet with the hotel for $35 + tip.
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October 2023 by Grant Carriere
Best hotel in Ybor. Nice restaurant and pool area w/ access to the lobby bar. The rooms have balconies overlooking the main street in the historic district. In walking distance to
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October 2023 by Katie
Stunning hotel.The room and view of the city was beautiful. Everyone working there was very kind. Excellent location for walking Ybor City (especially for attending a show at The Ritz).
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October 2023 by Amanda Rivera
This is a great option and a good location. The parking situation, you either valet for $35, park at the public parking across the street for $22/night, or park in a parking garage. You can tell this place has been renovated but I feel like with some of the renovations you can tell corners were cut. The shower has no door and the glass doesn't go far enough over, so water splashes out which makes it slippery when you get out, even with the floor towel. We brought our own drinks and couldn't put them in the fridge because it was jam packed with other drinks. There is also no microwave. The balcony is small, but nice. We were on the side where there were no chairs, while not a big deal, it would have been nice. There's a Cafe which is good, and also a restaurant, that we didn't try. You can tell they do a great job with the general upkeep. For the price, this is a great option in the area.
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October 2023 by Ney dos Santos
Had a pleasant surprise there. Stayed 2 nights with my son and liked very much. Great location, very courteous staff, amazing food. Not the place to sleep at night, I may add. The street has an hyper active nightlife and makes the place super noisy and unbearable to rest. Both weekend nights we couldn't sleep. Police was called (not by me) and all the shenanigans went on until 4am on both nights, which leads me to believe it was not a party, it was regular schedule.
