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March 2024 by Stacy Guerrero
I've come to this location for years, the Tax Professionals here are always kind, helpful and thorough. I had the pleasure of sitting with Alex today, and he was absolutely professional as well as keeping things light and fun. Thank you so much Alex for your time and patience.
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February 2024 by Jimmy Bean
All the staff were friendly and professional at the office I went to on Nebraska Nebraska avenue very clean establishment very professional
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February 2024 by Xiomara Velez
2 weeks ago I came here to do my taxes,Had a very bad experience with 2 workers supposedly with 4 Years of experience, and they didn’t know what they were doing, also I had to Paid $857 for IRS and H$R Block by April 15, I left very upset, but then I received a call by the Manager an explain the situation I had and she wasn’t to happy of what happened to me that day,Today I meet the Manager Ebony and the other worker Alex which they help me so much and explain that it wasn’t completed my paper work and I didn’t have to pay that amount that I was told, only for the paperwork. Alex and Ebony are amazing, very professional of their work and double check on everything if they missed something and plus I felt like family, Ebony and Alex is the one you guys have to go too because they know what they doing, They definitely need a raise.We need more people like them,Thank You so much to both and I will definitely come next year to file my taxes with Ebony and Alex. You guys are the best. Once again Thank you Ebony and Alex.
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February 2024 by Jenn Wing
Cost is too high but service is amazing
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February 2024 by Jennifer M
Always great work and accurate
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February 2024 by Dona Ford
Great experience with the tax preparation agent.
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February 2024 by Rob Napolitano
Great, quick experience!
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December 2023 by Heather Marie
Alex Philips is a liar. Flat out lied and said he didn’t say something he did. We specifically made an appointment to come back to do what he said we could do and then when he wasn’t there we were told we can’t do it and he was called over the phone to ask about it and he lied on the phone and said he never said that we could come back and do it, which is a lie. I won’t go to this office and I definitely won’t EVER go to Alex. I can’t believe that he lied like that. Seriously if you didn’t know, and you make a mistake, own up to your mistake dude. Don’t lie about it. Unprofessional. I won’t go to this office at all now since I see this is the type of people they have working for them.Sidenote, if possibly the manager cares at all, I’m sure you have cameras, and can hear and watch our appointment with him (Where he did, in fact, tell us that we could come back at any time to get the rest of the advance money)and see you have a liar working for your company.
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March 2023 by Justin Smith
They repeatedly told me I had to lie on my taxes. Long story short I asked for my paper work back and left.
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June 2022 by Donna C Crawley-Bunkley
My tax preparer was very knowledgeable and kind.
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May 2022 by Tara Barlow
Alex is consistently helpful, friendly and positive.
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April 2022 by Joel Rodriquez
All information was explain very well to me.
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March 2022 by Cody Ferlo
Went in for an appointment with Kayla, she was very unprofessional. She did not want to help us at all and even was rude to us. She refused to help and scheduled us with someone else. I even uploaded documents and messaged her with our situation. I don't even know why she is a Senior Tax specialist if she doesn't know much or doesn't want to help.
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March 2022 by Victor Velez
Attentive,effective ,courteous and efficient add to that quickly no delays
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February 2022 by David Collins
Alex/Cryril Phillips has been the least helpful tax individual I’ve ever dealt with. His repetitive excuses that they don’t have pricing for 1099s and W-2s/payroll services even though other employees Spoken with me and told me otherwise. It is an unacceptable excuse instead of being honest and actually getting your work done after giving you the necessary paperwork a month ago. Also had an appointment twice; they rescheduled me once and after I showed up a second time they acted like he didn’t see the appointment that was booked online.
