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January 2024 by Rajnish Manohar
They did a really nice job with the interior of my Ford explorer. Thank you.
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December 2023 by Eliu Osorio
Took my truck in for new tires paid for them and once I got my truck they had scratched it and now won’t take responsibility for it instead of fixing the issue they made it worse and mind you my vehicle is brand new. Make sure if you ever get any service done here to take a look at your vehicle before leaving this is not the first time this has happen to them as the manager said it while I was showing him what had happen. Talked to the owner and he also doesn’t want to take responsibility of what his employee did and on top of that took all day just to replace 4 tires. Becarefull people you better off going somewhere else than dealing with a business that damages your property and don’t take ownership for their mistake.
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November 2023 by James Germann
Excellent experience! Very professional, courteous and accommodating. I had a tight schedule to get to a doctor’s visit and they got it done and I was out the door on time. Even though I added window tinting at the last minute. A great crew. Compliments to Kendra and Joe for knocking it out of the park. Highly recommended shop.Thanks Again,Matt (James) Germann
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August 2023 by Michael Perry
They did an awesome job on my truck. Lifted truck, lights on roof, and now new seats.
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July 2023 by mike perry
They did an awesome job on my truck. Lifted truck, lights on roof, and now new seats.
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May 2023 by noah keaton jr
I've have been going to Ideal Automotive for many years and I have always loved their work. They have a great group of people working together. I want to thank all of you.
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March 2023 by Bryan Sniezek
They seemed pretty knowledgeable and helpful. But they’re really expensive. $2500 in parts and was quoted almost double that out the door. Checking out previous reviews after having stopped in there and others had concerns with their pricing as well. I wish them the best but I’ll find another place.
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February 2023 by Sean Graham
I will echo the other reviews of crazy markups and somewhat shady pricing.I called in for a price on a service. I was quoted 499-599 but they needed to see the vehicle to confirm. Even though the part was the same as I was quoted previously, the price went up to 699. When I asked for the price on the part, they gave me a price that was marked up 28% more than what I could buy it for. When I told them I could get the part much cheaper, they came back with "if you don't buy the part through us, the labor rate increases by 30%". This is shady as can be. Every other shop in town has one labor price, and it is not dependent on who buys the part.Do your research. Price the parts and service that you need. Do not get taken advantage of by less than honest shops.
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November 2022 by Rich S
Great people and excellent service! We dropped off our Honda hr-v to have our leather interior installed. The car was ready before the actual time it was promised, and the work was excellent! Highly recommended, and we will definitely go back for any other services we may need in the future!
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November 2022 by Manuel Otero Lopez
I wouldn’t recommend these guys to no one bad customer service no service at all do not go to this place unless you want to give your money away to answer your review you guys kept my truck since 9:45am until 4:00 pm for something you guys said would take 1 hour you gave me no list you wrote down on your business card 3 thing front shock each side and tires that’s the way you guys work for 130 dollars when I went to you it was said you would do a diagnostic of my truck and you didn’t do that if you know that the issues where something mechanic you should have never acted like you worked or even looked at my truck I can tell anyone who reads this if you don’t want to get your money taken from these people and want real service go to Leasure Automotive they will take care of you and give you your money worth with that being said your service and customer service is awful I stand by that.
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March 2022 by Steve. D. Patterson
Goods guys an owner,but way to expensive, got some aluminum steps cost $160.00 an seen them on real truck.com the same item for way less than half.There mark up should be illegal. I think they advantage of the people who do t know. I'll never go back ,so before you buy Check other places an save yourself alot of money ?
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December 2021 by Brian Edelstein
I just took my truck to have leather installed. What a great experience dealing with Jesse at the counter. While he did not pressure me into buying anything he was able to show me multiple accessories of which I will be ordering soon.
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October 2021 by Brian G
Thank you to Kendra, Joe and the rest of the team at Ideal Automotive and Truck Accessories! This team has been an absolute pleasure to deal with! They took a messed up lift job that another company did to my truck and made it right! I cannot thank Kendra enough for her great communication! She is what the standard should be with all companies! She took care of me to make sure that I am 100% satisfied. Well Kendra, I think I may just sleep in my truck this evening! I missed her for the couple of weeks that you had her, but she is the way that I wanted her to be from the start! Thank God for companies and people like you! I will make sure to brag about y'all to everyone I know who needs anything done aftermarket to their vehicle!Thank you Kendra and crew! You made me a very happy customer!!
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October 2021 by J S.
Had a new bumper and wench added to my hunting truck. Staff was very helpful with the selection and got the work done faster than expected. Selection of products were low and prices were high but that is the world right now. I will say that I started with one sales person that was not very helpful and frankly did not appear to want to be there. Thankfully I was moved over to another person at the counter (first sales person got a phone call) and got much better service from that point forward.
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September 2021 by Be Happy
We were looking for a very particular cover for the bed of our Jeep Gladiator along with various other aftermarket upgrades. Joe got all the estimates and ordered the parts. Due to COVID, it took a while for everything to arrive and Joe graciously answered all my questions and provided updates on when everything would arrive. When time came for installation, we were kept updated on the status of how everything was going. They treated our truck like their own. I would definitely recommend them to anyone looking for aftermarket upgrades for their vehicle. Will also definitely use their services when the time comes for the next upgrade.
