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January 2024 by Jerry Irizarry
Let me start off by saying that when I called to book a room the guy in the front desk kept answering the phone unprofessional not greeting me nor asking me how can I help you today. In fact he answered the phone and continued to have his conversation with another co worker complaining about a customer, (CURSING THE WHOLE TIME)Another thing is that they never came to my room for housekeeping mind you I stay for 11 days now where’s the housekeeping at? I asked at the front desk numerous of times about my room being serviced and they kept telling me on Thursday or Friday you should get serviced. I checked out and I’m still waiting for the housekeeper SMH worst service ever. To top it off the toilet lid was broke the faucet from the bathroom was broken aswell and the bathrooom door wouldn’t close. I took pictures and videos just to keep as receipts. when I told the lady at the front desk she send someone to fix it mind you whoever cleaned that room didn’t report those damages to there manager? You would think so and have someone fix it before someone checks in.
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December 2023 by Jeremiah Berndt
The guy at the front desk was very uninviting, as was the entire property. Nothing nearby except industrial businesses and strip clubs. Lots of strip clubs within 1 mile. Roaches scattered when I turned on the lights. They call somewhat new linens and a little paint on the wall "updated," but it's really just lipstick on a pig. Don't rent this pig.
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November 2023 by Novak
Antisemitic?Watch yourself because I feel in danger.Fair Housing Laws?...ooh baby, watch outNearby activities: Buying RAID.Safety: Safety? Carry a GUN.There IS NO SAFETY.Food & drinks: Pul-ease.Noteworthy details: They SUCKED.
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November 2023 by Mike Davis
Josh & Ms. Ebony lovely people. James is arrogant & rude. He doesn’t have respect for anyone, they need to get rid of him and the establishment would be much better.
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October 2023 by Giselle Patrick
The two current managers are great and they are respectful and treated us well. The rooms are not great at all especially for the price. We had to move rooms a few times due to poor poor housekeeping, water leaks, mold, and roaches. The premium room was so tiny for almost $500 per week. We stayed at the same hotel in Greensboro, NC and the premium room was more than double the size at $409 per week. Just because it’s Florida doesn’t mean it should cost that much. The hotel is not near a beach or in a pretty area and has so many problems. The company should reevaluate its standards and send some corporate employees out to this property to actually stay in these rooms for a week undercover so that they can see the reality that their customers have to experience. But we are grateful to J and J for their hospitality during our stay. Thanks guys.Giselle P
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October 2023 by Ivy Magaña
Absolute jerk manager. Decided to close 30 minutes early and cancel my reservation and when I called saying they don't close until later he said I should have checked in earlier and decided to close early. When I asked for a customer service line he hung up on me. Apparently I dodged a bullet because I've heard that location is covered in roaches. And there were people doing meth outside. However, I'm left with no money for a hotel money in my account because it takes 3-5 days for a refund on top of taking the first days room rent.
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October 2023 by Matthew Mills
I was told to arrive by 7 on all the emails, the jerk at the front desk refused to check us in because he locks up at 6:30. Charge me a full night and refused to be helpful at all. Pitiful. Stay away.
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October 2023 by Marissa Mills
I was told to arrive by 7 on all the emails, the jerk at the front desk refused to check us in because he locks up at 6:30. Charge me a full night and refused to be helpful at all. Pitiful. Stay away.
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September 2023 by Madonna Finney
If I could give a negative rating I would, not only do they not answer their phone at the front desk (which has very limited hours) but they hang up on you before you can even say anything. I even left a message the one time it went to a voice mail and no one has called back in 4 hours.
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September 2023 by Charlene Maruffi
Did not feel very comfortable or safe.A random person knocks on the door I look out the peep hole in the door who I don't know so I didn't open the door next thing I know they are opening the door just because my friend or I didn't answer.Of course I am not going to answer the door to a stranger.
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September 2023 by Ricky Andrews
It was a nice stay there but the manger was a real prick and very unprofessional with most of the quests there but overall it was a good
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September 2023 by Mikewall4525 M
This place is absolutely disgusting. Roaches everywhere. Run down moldy rooms accompanied by bed bugs. Don’t waste your money. Seriously. This place should be shut down.
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September 2023 by Leroy Howard
Room was linking from the roof the manager guy that's in grounds normally has an attitude problem... He tried to go up on my room because he had to move me because of the leak.... It's not worth yo
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September 2023 by Amy Bishop
Staff was very rude and would come in room while not here on the premises. Invasion of
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August 2023 by Dee Ed
Very clean big roomsService is greatThe breakfast could be better,like a Danish,donuts oatmeal, cereal or fruit,but the bars,mini muffins and coffee is something at least.Overall great staff,location, cleanliness,service and the showers are ? lol!!!Rooms: Big and clean