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March 2024 by Jasalynn Figueroa
I walked into Walmart and had scheduled my appointment at another location on n Dale Mabry and Loretta took me without any hesitation and asked me all the necessary questions to get my tax return taken care of the same day. Helpful friendly and fast, will be coming back next year again!!
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May 2023 by Ivan Ruiz
I went to this Jackson he was in 2018 and I've got audited Years later I say OK maybe this time there's also one who knows what they're doing at this site . I filed on January 20th we are in May I have yet to receive my taxes back do not waste your time here this is what they saying incompetent people Google eClass the class
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March 2022 by Ida Hammond
I will like to say that Ms. Iris Nelson was very knowledgeable and professional. I like how she explain step by step. She made me feel very comfortable and I felt confidence in her. She acknowledged every customer job well done. I was in and out in no time was able to drop my daughter off to practice. Very satisfied!!
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March 2022 by Kathyann George
Very first time doing taxes with you guys and the experience was great. Thank youIris Nelson.
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March 2022 by Rudy Finn
EXCELLENT CUSTOMER SERVICE w a masked smile! Professional too! GO MS NELSON!
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August 2021 by Denise Fletcher
We were told one price when when we made the appointment. When we got there to have our taxes done we're told that that special was no longer going on. We were persistent and we were able to get her down to a little less than $160.We had our 2019 taxes with us and we asked her more than once if she wanted to look at them and she said she didn't need to. I thought that was very suspect.I wouldn't use Jackson and Hewitt again.
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June 2021 by Shannon C
Very friendly, nice atmosphere . Informative caring and very professional will come back again.
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April 2021 by Bobby Abbassi
Iris Nelson was very knowledgeable and helpful. I was very happy with the service
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April 2021 by Cece Denise
We were told one price when when we made the appointment. When we got there to have our taxes done we're told that that special was no longer going on. We were persistent and we were able to get her down to a little less than $160.We had our 2019 taxes with us and we asked her more than once if she wanted to look at them and she said she didn't need to. I thought that was very suspect.I wouldn't use Jackson and Hewitt again.
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April 2021 by Mark Weber
Had to change my appointment. Agent was very friendly and helpful. Always responded quickly when I had to leave a message.Our tax forms for two states was complicated, but the agent was able to process our claim quickly. We are glad we came to Jackson Hewitt.
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April 2021 by Carlton Durant
Mss ms. Iris Nelson was very professional and did a great job.
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March 2021 by Darri Russell
Jackson Hewitt called me to set my appt(which helps a lot being that my life is pretty busy) and sent text/email reminders too. Gail at Jackson Hewitt has assisted me for the past 4 years and has top Tier service! I recommend everyone to her and she is very professional! Thank you Jackson Hewitt!
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March 2021 by Destiny Rodriguez
Great 1st time experience and customer service with Loretta. I would suggest coming here to file your taxes. Quick and easy going.
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March 2021 by Vanessa Medina
Loretta White was a great help ! Professional ,friendly,and informative. Made filing an ease! Will recommend!
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January 2021 by Lamaria Mathis
Gail is awesome she has been my preparer for years. She explained everything that I ask her about the new tax laws and questions about the stimulus. She takes her time and explains stuff to me