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February 2024 by Alejandro I.
Negligent work on my brakes that almost caused me an accident. I had to pay another jiffy lube to fix the issue. Their staff smokes marijuana while at work, possibly causing impaired judgment when servicing cars thus misplaced bolts on my brake calipers
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February 2024 by Alejandro Iturriaga
I had a troubling experience at Jiffy Lube on 8303 N Dale Mabry HWY, Tampa, FL. On December 10, 2023, I brought my car in for a routine check before a trip to Miami. They replaced my rear brake pads and rotors, but immediately after, I noticed a strange noise. When I brought it up, they dismissed it as normal post-service sounds.What's more concerning, I observed two technicians smoking marijuana in the parking lot during my visit, raising serious doubts about their judgment and safety practices.Just five days later, while on my way to Miami, the noise worsened, leading me to stop at another Jiffy Lube in Sarasota. It was discovered there that the rear calipers were missing several bolts, a dangerous oversight that could have led to a severe accident. This required immediate repair and additional costs on my part, not to mention a significant delay in my travel plans.Despite numerous attempts to address this with the Tampa location’s management, including direct discussions and calls over six weeks, I've received no satisfactory resolution or refund. The manager mentioned a technician was fired for unrelated reasons, but this does nothing to rectify my situation.I am deeply disappointed by the lack of responsibility shown by Jiffy Lube, posing a grave safety risk and ignoring customer concerns. I urge potential customers to consider this experience when choosing a service location.
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January 2024 by Abby zamor
Completely unprofessional and poorly ran. No consideration for others waited over an hour for a simple oil change. Had them check my brake light & they shattered it. He was unable to find a replacement but didn’t give me any updates on the issue. Barely any customer service, hands-down the worst experience I’ve had at Jiffy Lube and got no apology.
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January 2024 by E Z
Unprofessional,Spent 200$+ for a transmission flush.Never check under the car for leaks, parked it in my driveway and there was transmission fluid running down.Took it back just to tell me that they never looked to see if it was leaking and that yes now It's leaking and that's the end of that.No advice or compensation for their mistakes.Lesson learned, never take it back.
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January 2024 by Roberto Abel Escalante Cruz
Very good service and fast...
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January 2024 by Roxanne Browning
What a scam!!! The guy charged me for the most expensive oil which Iv never used for my car before. He was talking so fast and I honestly feel like I got fully hustled into paying $100 dollars JUST FOR OIL TO BE PUT IN MY CAR. He didn’t change anything!!! Also the oil can he used looked like the one you keep in your car for backup. NEVER COMING BACK. You should be ashamed of yourselves.
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January 2024 by SHELLEIGH HALL
I did not know Jiffy Lube was this excellent in service, truthfulness, honesty, courtesy, and knowledge. I don't know if all Jiffy Lubes are the same but I will not hesitate to go to this Jiffy Lube for all my service needs
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January 2024 by Victor M. Ramos
They forgot to window washer
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January 2024 by Yanko Tamarit
Excellent quality and service. I recommend it. They have a very trained staff
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January 2024 by Gina Milea
Always super fast and helpful.
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November 2023 by dana g
Went in for an oil change, and found my battery connectors were corroded . They not only replaced the battery, but spent some extra time getting new connectors on. Great service.
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November 2023 by Kranti Patil
I got bad experience at this Jiffy Lube. I never got this experience at this location or another. People have been nice. But there is a Puerto Rican guy (I heard him talking to someone but don’t know his name) at this location who misunderstood that I didn’t want to give him the car key and got flared up without knowing that I was about to give him the key but he was holding the big tire and was busy working so I didn’t interrupt. I gave the key to another person. He recommended me to change the break fluid and cabin filter but mentioned cabin filter is replaced in my previous visit with them. So I requested him not to change the filter but the break fluid. I apologised to them that it’s not that I didn’t want to give them the key but was not comfortable leaving the key in the car as there were few cars ahead of me but no cars behind me. The guy came and apologised to me too.I made the payment and left. I realised that my A/C stopped working. I went back the next morning and the Puerto Rican guy came to me. I told him A/C stopped working. He said we didn’t do anything and we don’t check A/Cs. Rather he asked me to go to another location of Jiffy lube to check it. I found out later they had even left the A/C part and the cover, wires open that I could see now from the passenger front seat.This location has lost me as a customer for sure and shame on that Puerto Rican guy! I hope Jiffy Lube takes some action against such employees.Other employees are good from this location and I truly thank them for their service!
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September 2023 by Alexander Reyes
First time using Jiffy lube for oil change. What a nightmare.....employees arguing with each other. Lack of professionalism and knowledge. Employees asking customers opinion on how people should treat and speak to each other. It was a joke and I was very uncomfortable and worried about the job being done correctly. I will never return or recommend a jiffy lube again.
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September 2023 by Brian Becker
There was nothing JIFFY about going there. When I arrived, there was one car in each bay. I waited almost 30 minutes to get inside, then another 30 minutes for them to complete the service.... which wasn't "complete". On my receipt, it says vacuum floors... not competed. Wash exterior windows... says "windshield only", but they didn't do it. They also didn't check my tire pressure even though the light was on and he saw it.There were only two guys working. Another one had on a Jiffy Lube shirt, but was standing around talking on his phone and texting. I feel bad for the guy behind me who arrived minutes after I did. He's gonna be there about two hours.I had a coupon for $30 off, which made the total to $79.99. I ended up paying $95.96 after all their fees. Not sure I'd go back there, or any Jiffy Lube. Had better luck with other shops and it was much faster.I should also mention TWO guys told me I needed my windshield wipers replaced. I just put new ones on two months ago, and they are the same brand they sell there.
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September 2023 by The Standard
I’m a repeat customer I like going here for my service. They are very efficient.Got the 7000 mile syntheticThey know my carFinally gave in and bought the filters(Cabin Air; Engine Air)They were pricey; But my car performs better. I like going here. I can sit in my car while they work.I would recommend them to anyone in need of a quick oil changeServices: Air & cabin filter replacement