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March 2024 by Paul Kerswill
Reasonable price for good quality clothing. Very helpful and patient staff
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February 2024 by Joshua D. Brett
Always helpful.
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February 2024 by Matthew Nugent
One of the best Jos. A Bank stores that I’ve been to!
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November 2023 by Daniel Miller
The staff here is absolutely terrible and will mismeasure you, give you ill fitting clothing, and then refuse to help. Staff seems most interested in chatting with each other Everytime I've gone to this store. When she measured me she said I was a 16 and a half yet gave me a size 17. It wasn't till I got to the wedding that I noticed the size difference, causing my jacket arms to constantly hang up on my shirt. Even though the store did nothing for me, thankfully Jose banc corporate offices took care of the issue. I'd avoid this place if you want any kind of good customer service. I hate having to call corporate to get good customer service.
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November 2023 by Sarai Anorve
You could tell the men working there didn’t want to help me and my husband to begin with. We went in looking for sport coat for around 150 and the guy immediately snarled and rolled his eyes at us. I saw several tags with a decent price range and in his size but according to him there was nothing in that price. We looked on the website to see the ranges in price beforehand as well so we had an idea of the price. I understand there is a certain price range for suits and such, but acting that way towards customers is so unbelievable. We called the Lakeland location and they were significantly nicer and explained what we could get in that price range.There are ways to explain the value of the product and trying to sell it for the right value, this place was just extremely disappointing. Rather than trying to sell their products and explaining why the price is what it is, he told us he couldn’t help us. Older, tall, white man.
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November 2023 by Chance Cross
This specific store lacks professionalism and customer service. You’re better off going to the Lakeland location or stay away from this company overall. The store was empty, there was a couple employees around and I was in there for 20 minutes and was not greeted or asked if I needed any help. They were unable to help me with what I found on the website, and didn’t offer anything similar. It was as if I bothered them by coming into the store.
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October 2023 by Jeremy Harmison
I decided to stop by here for the first time to pick up a few items I needed to complete my wedding suit look. It was going to be an easy $100-150 dollar sale in less than 15 minutes. I was greated by an associate who when I told I needed a tie, tie clip/bar, and pocket square. The associate told me the "ties are right here" and then disappeared on me. This wouldn't have been that big of a deal but he came back right as I was figuring out exactly what I wanted and did help me finalize my decisions. However the whole time he came across as disinterested and short with me, barely talking and having no conversation. I just felt like I wasn't wanted in the store and my purchase didn't matter. Meanwhile a young man next to me was treated like he was the president getting a suit and accessories by another associate. The items were perfect and I am happy with my purchase but hesitant about going back.
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October 2023 by Judy Simmons
Dan was excellent. Store was neat and well stocked. He put together an excellent outfit for my husband and the event we will be attending.
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September 2023 by iris galing
Very elegant suit. Great customer service! Alterations were done in record time!
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August 2023 by Abby deVarennes
We were lucky enough to have Jerelyn outfit my boyfriend with a formal suit. She went above and beyond in meeting a tight timeline while insuring he had all the appropriate items. Definitely recommend this location and ask for Jerelyn!
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August 2023 by Chase R.
Excellent service. Kendrick helped me pick out a Tux for my wedding and I could not be happier. I would highly suggest coming here before going anywhere else. Also the prices are affordable and the value is incredible.
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June 2023 by Daniel Stephens
Daniella was knowledgeable, professional, and efficient. Jos A. Bank needs more people like her. I strongly recommend this location.
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June 2023 by Dwight M.
Great clothing location. Lots of levels to choose from. Great deals as well. The staff was very attentive and mentioned a lot of options.
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April 2023 by Alex Finning
Bad service, worse fits. Rented a suit for a friends wedding. Buttons were missing from the pants, shirt was way too big, and it’s all super low quality. The response to any question regarding the fit was ”you’re renting a suit, what can you expect”. For a 2 day rental at over $300 I expected something that came close to fitting and wasn’t falling apart. 0/10 will never go back unless forced to.
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April 2023 by Cameron D
This is from my 18 year old“Joe was incredibly helpful, no hassle, no trying a million things on, you can tell he knows what he's doing.He's also just overall nice to be around. The whole time we were having a nice conversation. Overall best experience Ive had buying formal wearHe was even ok with me being trans and he's from "that generation".”I have also bought several suits and a Tux at the Beach Park store. I hate shopping and they know it and get me out successfully with as little pain as possible. Great place and people.
