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January 2024 by Justin Ehrenpreis
DO NOT GET INSURANCE HERE!!! When I first moved here, they didn’t even submit my paperwork to the Tax Collector, had no insurance for over 2 months without knowing. Later, they kept gouging my price. I left, came back with a lower price. A year later, dropped me completely and didn’t tell me. Due to claims I didn’t cause, they didn’t want to keep me. Joseph Ledo and team said oops, I delivered your bills to the wrong address. I received it 5 months later. Dude, I live next door and my address is on the paperwork.
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January 2024 by wendy arevalo
Excellent customer service 100%recommended
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January 2024 by Jorge P
The State Farm - Joseph Ledo team provides an excellent customer care that resolves inquiries in a quick manner. I’ve had the pleasure of working with Heidi over the past few months and she is very diligent, professional, knowledgeable, and friendly. Responses are prompt and resolutions/answers are clear and concise. I enjoy working with her for all my insurance needs and highly recommend anyone in the area to do so as well.
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January 2024 by Konstantin Chernysh
Nate Cruz is very good agent
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January 2024 by David Foster
Very knowledgeable. Easy process. Thank you!!!
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January 2024 by Jose Campos
Spectacular service and price
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January 2024 by Lobsang com
These people are very kind and provide the best and most professional service, I recommend them 100%
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January 2024 by Alanis Vigiano
Sam B is a dream to work with! She makes everything so easy and helps me save lots of money. Thank you so much❤️
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January 2024 by Cuba Machado
very professional, excellent representative, thanks
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January 2024 by Nicholas McDougall
Great customer service! Very quick and easy process and was able to get me very affordable insurance!
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January 2024 by Timothy Fay
I called this office to get a quote almost 2 years ago. They answer right away when I call, and know who I am. They’re always able to answer my questions and help me any way they can. They are always so professional and polite. It’s always a pleasure doing business with this office.
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December 2023 by Connie Headrick
I have never been able to actually speak with the agent on my account but I have recently called the office twice and spoken with Layla and Peggy. Both of these ladies were extremely helpful and easy to work with. They resolved my issues and took great care of handling my account. Thank you very much.
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December 2023 by Michael Miller
Nate was a great help. 5 stars on his professionalism and quick responses on my concerns.
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December 2023 by J R
Agent Nate C. was extremely helpful, knowledgable, and courteous. I had a wonderful experience, and highly recommend this agency.
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December 2023 by kristine fennell
I called on December 18th to make changes I am told I only have to pay 230 something when I call today. I was told by Heidi that is very rude to customers with her tone and tried to threaten to not take my payment making lies up until I informed her she was being recorded and that she was trying to find an excuse to not take my payment. I was forced to pay more then I was told an to top it off I had a car removed an they never told me I would not have a multi discount that I didn’t know I had an I still paid it! I will be going to the BBB on Heidi at this location she and her rudeness An her threats. my mother had been a long time customer An Joseph had been her agent for many years an I know he won’t allow this at his location. MAYBE if something is done about Heidi and the threats to long time customers and her aggressive tones to customers then I will not A go to corporate and B the BBB due to being lied to on the amount I’d have to pay today. 2 star only because Joseph.
