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February 2024 by Ananananananai P.
Low quality care, rude staff, untimely and wastes their time laughing and talking in the backrooms. Do not make an appointment after 3pm because they will not let you stay for any longer than 2 minutes because they are about to close. Staff was talking to each other about the patients and not even out of ear shot. Rude rude rude.
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January 2024 by Tuesday Radd
I was very pleased with the service I received. Every thing from interaction with the staff, time it took to see me, and I didn’t have to pay b/c my insurance paid (I was expecting to have to pay out of pocket).
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January 2024 by Mike Tripp
Staff was nice. Check in was super easy and I was in and out in 15 minutes or less. Will definitely use this location again
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January 2024 by James Harter
Very good visit
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November 2023 by Curtis Nick
I thought this would be a simple pain free experience being the location mind you it's Wednesday and fely like it was Saturday or something. I walk in no one is even at the front desk to assist you with your needs. I wait at the front desk to my surprised be addressed by a rude short black lady bossing me around and asking me who told me to come here and to go sit down. At this point I think lab Corp is unprofessional and in two minutes if I don't speak to someone I'm going to knave and not waste another minute of my time.
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November 2023 by Lisa Morgan
Customer Service was terrible. I asked someone at the front desk a very simple question and she was very upset that I asked her anything at all. I'll find another location next time.
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November 2023 by Beshoy Samwel
Worse customer serviceLike it is bad like horrible
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September 2023 by Maurice Ferguson
Pleasant Staff, fast service. I recommend make an appointment, because i’m not sure the speed of just walking in.
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September 2023 by Diamond Doll
Very sweet people nice and clean! If your doing a drug screen go here because they don't do it off 56th at Walgreens anymore.
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August 2023 by Garbage Can
Had a very bad experience. While I was holding my son in the phlebotomy chair for the phlebotomist to do the blood draw he was crying and saying "can you please let me go?" The staff member helping phlebotomist screamed at him "WHAT YOU NEED TO DO IS SIT DOWN AND BE QUIET!" What kind of human being expects a 4 year old to not cry from a blood draw? And even worse, what kind of unprofessional monster has the audacity to Yell at him for crying while in pain and fear? I appreciate that they were able to get the job done and successfully obtained his blood, but I was really hurt that the compassion, care and courtesy that I show my own patients every day was not available at your lab. I am angry that I have to waste valuable time reaching out to you to complain about this, but find it necessary to try to help avoid another family having to go through this too.After the blood was drawn, phlebotomist handed me a bag of supplies and said goodbye with no explanation. I had to repeatedly ask her what this was for and turns out it was for a stool sample with very specific instructions that I would have not gotten without insisting for the information. But it was like pulling teeth to get very routine information from her that she should be making sure patients are clear about before leaving the clinic.
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July 2023 by Stephen Tilton
I made an appointment at12:45 pm.....I arrived at 12:15pm checked in....nobody ever called me I had to go to window to talk to someone....I'm still waiting at 1:15pm....
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April 2023 by Manar Dewitt
Best lab! I always have great experience. The staff very knowledgeable. Mr. Allen is very professional and kind. My mother 83 years old was so happy for the care she received. Thank you.
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April 2023 by KPD
I really didn’t enjoy making an appointment 3 days in advance to wait for 30-45 mins. I do understand a few minutes wait but I’m just not seeing the point in scheduling in advance when they are not going to be punctual or even try.
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April 2023 by Wazih Taosif
Went two times. One time the staff just stsright off told me she's going to lunch break even though it wasn't officialy the time to close. The other time she didn't even show up to work. No text message to alert me about this at all. Save yourself the waste of time and don't come to this sheethole.
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February 2023 by Ana Acosta
☺️I will give my humble opinion. This is the office that was closest to my children's pediatrician, someone told me "be careful when you go because they are rude and do not take good care of people" I was looking at the comments and decided to enter and what a surprise!!! 1. the office was clean. 2 . The check in process was quick and easy. 3. I didn't have to wait that long. 4 The girl was very professional and careful with my daughter. I really liked the treatment they gave her despite the bad comments they have on the website. I speak Spanish and it seems wrong to me that someone leaves a "bad comment" because simply in the office there are no people who speak Spanish to me it doesn't make any sense.
